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PubMed · 8708847

Evaluating a palliative care program: methodology and limitations.

H Jarvis·F I Burge·C A Scott
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Abstract

The article describes an evaluation of a palliative care service in a regional and tertiary care facility. The service components are described. The four outcomes chosen for evaluation were: (a) symptom relief; (b) satisfaction with care for patients/families; (c) utilization of community resources; (d) good nursing morale and low staff stress. Quality of life was measured using a symptom distress scale; satisfaction using an adapted Kristjanson FAMCARE scale; community resources with opinion and satisfaction surveys; and staff morale and stress with the Maslach Bumout Inventory and Latack's Coping Questionnaire. Results showed that overall symptom distress was reduced. Patients/families were generally satisfied, with some areas needing attention. Physicians were generally satisfied and believed patients/families benefited from the psychosocial support, respite, and education/information. Nurses felt they had the time, energy, resources and support to give quality care.

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Community Health ServicesConsumer BehaviorFamilyHospitals, TeachingHumansNova ScotiaNursing Evaluation ResearchNursing Staff, HospitalOutcome Assessment, Health CarePalliative CareProgram EvaluationQuality of LifeStress, PsychologicalSurveys and QuestionnairesJournal Article

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H Jarvis, F I Burge, C A Scott. 1996. Evaluating a palliative care program: methodology and limitations.. https://pubmed.ncbi.nlm.nih.gov/8708847/

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