Search PubMed⌕ Search
Home/Archive/PubMed

PubMed · 3154654

Why bother with a computerized scheduling system?

R Arenson
View original source ↗Export metadata ↓

Abstract

Patient scheduling is often included as a module available in modern information management systems. The functionality of a scheduling module can vary greatly. A complete scheduling system combines rules related to each examination room with rules concerning the procedure itself. Duplicate exams can be avoided while picking the most optimal time slot available. The benefits of such a scheduling system include reduction in scheduling delays, a reduction in patient waiting time, improved patient through-put, improved clinical history information, and improved billing accuracy and completeness.

Explore related subjects

Appointments and SchedulesHumansRadiology Department, HospitalRadiology Information SystemsJournal Article

Keep this discovery

Explore connections, maps & timelines

BibTeXRIS

R Arenson. 1988. Why bother with a computerized scheduling system?. https://doi.org/10.1007/bf03167747

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related citations

PubMed2003

The use of postal reminders to reduce non-attendance at an orthodontic clinic: a randomised controlled trial.

OBJECTIVES: To evaluate the effect of issuing a patient reminder plus a confirmation slip on the attendance of orthodontic new patients. SETTING: Department of Orthodontics, University Dental Hospital of Manchester. DESIGN: A randomised controlled trial. METHODS: New patients were randomly allocated to:receive a reminder letter and return a confirmation slip ornot receive a reminder. OUTCOME MEASURES: Patient attendance at the clinic. RESULTS: A total of 232 patients were entered into the study between June 18, 2001 and August 29, 2001. These were randomly allocated to 115 (49.8%) in the reminder group and 116 (50.2%) in the no reminder group. If the patient received a reminder and returned the confirmation they were less likely to fail the appointment than if they did not receive a reminder (OR 0.4, 95% CI 0.2 to 0.96) There was an effect of social deprivation, if the patients lived in an area of high social deprivation they were 2.7 (95% CI 1.1 to 6.5) times more likely to fail to attend an appointment than people who were more affluent. CONCLUSIONS: The use of postal reminders for orthodontic consultation appointments appears to result in a useful increase of appointments that are kept or cancelled in advance.

Appointments and Schedules↗