PubMed · 2753500
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P Eubanks. 1989-08-05. Telecommunications. Efficient nurses.. https://pubmed.ncbi.nlm.nih.gov/2753500/
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Patient care redesign involves people, processes and technology coming together to meet or exceed patient expectations. A centralized communication system promotes professional nursing practice and optimizes all the team members' roles through more efficient use of staff.
A paging system was adopted to interface with an existing nurse call system to improve access and communication. A comprehensive, written message instantly reports the problem, location, urgency, and action to take. Contacting a nurse quickly and clearly is of paramount concern when delivering quality patient care.