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Modeling economic aspects of hospital information systems to give decision support for strategic information management.

Information systems require strategic planning in order to adapt their functionality and quality to the needs of health care organizations. Next to effectivity, cost efficiency in supplying and operating information systems is a particular objective. Hospital information systems with their technical infrastructure, their application systems and the hereby supported business functions can be described with the help of the meta model 3LGM2 and the 3LGM2 tool. The meta model and the 3LGM2 tool are extended by a generic approach to show supply and operation cost for all components of the information system and for the cost calculation between these components. This leads to the fact that all executives in hospitals are enabled to get the cost transparent which were caused by the support of the functions by the information system. The effects of planned extensions and modification of the information system can be analyzed in term of cost. In a prototypical modelling, the information system of a hospital of regular standards has been evaluated in nearly all its components and cost. An evaluation could show that information managers and executives are now delivered relevant cost information for planning, operating and control of information systems.

Decision Making, Organizational↗

Integrating images into a central medical information system.

Of the information items that must be easily available to the different actors involved in the care process, radiological images are not the least important. While until recently it was not feasible to include these into the medical information system, this situation has changed. Still, emphasis in PACS (Picture Archiving and Communication Systems) is primarily on the technological aspects. In this paper, in contrast, we stress the importance of integration of images into the overall workflow and into the overall medical record. We do so using illustrations from the PACS project of the University Hospitals Leuven. We briefly indicate that tight integration at the user interface level is needed, and that this requires more than standardized communication between subsystems.

Computer Systems↗

Towards relevant medical information systems.

The successful development of computer information systems in medicine is fraught with problems. Structured methods of analysis and design are becoming increasingly popular and are seen as the means of overcoming many of the technical problems associated with these systems. Information systems, however, are notoriously complex and require socially oriented as well as technically oriented solutions. A fundamental problem, in which these two distinct perspectives are intertwined, is the effective communication of requirements between users and designers of medical information systems. In this paper, data modelling is proposed as a means of integrating these approaches by assisting in socio-technical design. One specific diagrammatic variant of this established technique is introduced by means of a case study in ambulatory care. The case study is also used to illustrate a unique participative approach intended to facilitate discussion of the user's requirements. This more active approach to modelling is discussed in relation to the softer perspective of problem setting rather than the traditional one of problem solving.

Information Systems↗

[Automated microbiological information system].

The microbiological information system ISM gives the possibility to collect data of patients and findings on punch strips, to transmit the findings to the senders and to store and evaluate the data according to medical points of view and for the purpose of performance statistics. The essential elements of the system are demonstrated and the basic principles of the data processing apparatus type R300 are described. Here the author particularly enters the calculator-internal testing processes for elimination of codation and punching errors. Finally the further development of the information system provided is briefly sketched. The advantages of the use of electronic data processing result from 1. the simplificstion and unification of the information relations, 2. the reduction of writing work, 3. the centralised transmission of findings, 4. the increased security of data and 5. the possibility of mathematico-statistical evaluations of the stored data material. According to its basic conception the information system ISM may be used universally and it is possible to enlarge it.

Electronic Data Processing↗

Meeting the challenges of information systems planning.

Strategic information systems planning (SISP) is the process of deciding the objectives of computing for an organization and then identifying the applications that the organization should computerize. SISP has become increasingly important as information systems have begun to play a more critical role in implementing business strategies. However, SISP is beset with problems that hinder organizations from determining their computing objectives and applications. This article identifies the impediments to SISP and offers some constructive actions for business planners to take to increase their chances of success. It also suggests that planners may face greater difficulties implementing their information systems plans than in initially creating them.

Commerce↗

Evaluating a comprehensive outpatient clinical information system: a case study and model for system evaluation.

Decisions about information system implementation are often justified through a cost-benefit analysis. The ability to improve efficiency and outcomes while decreasing costs through information systems--by allowing for multiple and instant simultaneous access to information, through data monitoring and altering, through automation of protocols, and by collecting information for population-based health care as opposed to individual illness-care--are all potential benefits of a comprehensive clinical information system. Measuring the quantitative impact of these system improvements, however, is difficult. Doing a complete cost-benefit analysis of a comprehensive clinical information system is unrealistic due to the many assumptions necessary and the multiple confounding factors that are involved. In our Clinical Information Systems deployment in Kaiser Permanente, Northwest Region, we have elected not to do a detailed cost-benefit analysis. Instead, we have done an evaluation, based on success criteria, of a pilot implementation of a vendor-supplied system. This evaluation is based on clinician acceptance, system usage, technical factors, and quantitative effects on physician productivity. We also considered qualitative factors such as relationship with and responsiveness of the system vendor. We are moving ahead to regionalize this clinical information system based on such an evaluation of our pilot project. This paper outlines the approach that we have taken in evaluating our implementation of this system. It may provide some guidance for organizations on how to make a decision about whether or not to regionalize a clinical information system based on the evaluation of a pilot-site implementation.

Ambulatory Care Information Systems↗

Implementing an executive information system.

Too often information systems have not provided the information executives need, in the necessary time frame and at the level of usability that they require. Executive information systems, which are designed to quickly cull through critical information and present it in a highly usable format, are appropriately positioned to fill this growing need.

Computer Systems↗

Implementation of a computerized patient advice system using the HELP clinical information system.

A COMputerized Patient Advice System (COMPAS) was designed to test the feasibility of using the HELP clinical information system to direct the respiratory therapy of intensive care (ICU) patients acutely ill with adult respiratory distress syndrome. A modified black-board control architecture allowed the application of knowledge in either a forward or a backward chaining mode. Expert clinicians recommended decision logic and actions for five different modes of ventilatory support. The clinical staff used COMPAS to manage the ICU ventilatory support of five patients for a total of 624 hr. During that time there were 407 decision-making opportunities. COMPAS automatically generated therapy suggestions 379 (93.1%) times and the clinical staff accepted COMPAS's recommendation in 320 (84.4%) of these cases. These results suggest that the ventilatory support of severely ill ICU patients can be managed by a clinical information system using a blackboard control architecture.

Algorithms↗

Buying information systems.

When purchasing information systems, the buyer or manager must be able to account for many types of details. Major considerations include a total awareness of costs relating to conversion, site preparation, equipment, software, maintenance, and supplies. The buyer's needs, as well as the system's capabilities, must be carefully weighed. In addition, a hidden element, the true cost of making the purchasing decision, is a vital consideration in the process of choosing the best available information system.

Computers↗

Automated information systems provide health information management support to veterans' healthcare.

The Veterans Health Administration has implemented a comprehsnsive DHCP which supports the VA healthcare system at both local and national levels. Numerous clinical and management modules have been developed; an overview was given of selected applications impacting health information managers. Continuing development includes an automated clinical record and expanded electronic data exchange.

Databases, Factual↗

Improving the cost, quality, and access to healthcare in community hospitals through the use of reorganized integrated delivery systems and implementation of sophisticated clinical information systems: an organizational experience.

It is well recognized that health care is undergoing fundamental and necessary change. These changes rival, if not exceed, changes that have occurred in other industries. The factors underlying the changes are varied, but fundamentally, the economics of health care have altered. A new economic model is evolving that is disciplined by the marketplace and/or regulatory determination of "price" on a per capita basis. Success in this new model will require integrated delivery systems (IDS) serving local communities linked to purchasers through affiliations that span broader geographic areas. The demands of this model are placing unparalleled requirements for change on health care providers including the need to develop new forms of delivery systems and implement sophisticated new information systems that allow collection and detailed analysis of important clinical and financial data in an effort to achieve better value in health care. A case study of the Health and Hospital Services, Inc. (HHS) integrated delivery system and information system strategy will be discussed.

Community Health Planning↗

Development of a GIS-based spill management information system.

Spill Management Information System (SMIS) is a geographic information system (GIS)-based decision support system designed to effectively manage the risks associated with accidental or intentional releases of a hazardous material into an inland waterway. SMIS provides critical planning and impact information to emergency responders in anticipation of, or following such an incident. SMIS couples GIS and database management systems (DBMS) with the 2-D surface water model CE-QUAL-W2 Version 3.1 and the air contaminant model Computer-Aided Management of Emergency Operations (CAMEO) while retaining full GIS risk analysis and interpretive capabilities. Live 'real-time' data links are established within the spill management software to utilize current meteorological information and flowrates within the waterway. Capabilities include rapid modification of modeling conditions to allow for immediate scenario analysis and evaluation of 'what-if' scenarios. The functionality of the model is illustrated through a case study of the Cheatham Reach of the Cumberland River near Nashville, TN.

Air Pollution↗

Information systems' approaches and designs and facility information: survey of acute care hospitals in the United States.

These survey results are based on a national survey of acute care hospitals. A random sample of 813 hospitals was selected with 115 responding and 33 incorrect address returns resulting in a 15% response rate. The purpose of the study was to measure the extent of information systems integration in the financial, medical, and administrative systems of the hospitals. The rate of adoption of information technology or technology transfer is discussed. Facility demographics are presented. Characteristics of information systems' approaches and designs are reviewed and their implications discussed. This information will provide benchmarks for hospitals to determine their information systems position and to set goals.

Benchmarking↗

Managing information systems: an ethical framework and information needs matrix.

This paper urged administrators in human services to attend to values and ethics in the design and implementation of automated information systems. Toward this end, it presented an ethical framework reasserting the primacy of clients as citizens and encouraging the development of client-driven information systems. Finally, the paper presented the rationale for and two examples of an Information Needs Matrix to assist administrators in their deliberations about allocating discretionary resources among functional units within organizations.

Administrative Personnel↗

How to organize and manage a hospital's information system.

Healthcare organizations are currently faced with a variety of decisions regarding computer systems and information. Of these, the ability of healthcare organizations to make correct decisions regarding developing information systems professionals, managing distributed resources, and enhancing the corporate structure will affect not only the worth of the information systems, but also the ongoing success of the organization.

Centralized Hospital Services↗

DIABCARD core system--a chip card medical information system for diabetes care.

A chip card based medical information system was developed as a good possibility to create a portable electronic patient record. The produced software module provides an on-line, portable diabetes medical record information system. In particular the patient data card makes the up-to-date patient's record available whenever needed. The developed Core System includes a patient record management system that has the ability to handle topics such as medical anamnesis, administrative, medical and physical examination data. Issues tackled were simplicity, data security and reporting. Customization and internationalization were also covered by presenting a novel approach using native initialization files. Proper care has been addressed during the development of the software modules for matters of security, data integrity and confidentiality.

Computer Security↗

SIBAS: a blood bank information system and its 5-year implementation at Macau.

Automation systems and information technology can greatly help medical facilities to improve their working efficiency and optimize the whole workflow. This article surveys electronic information management in blood donation and transfusion service, and explores the rationale and archetype of blood bank information systems, then exemplifies a successful in-running system-Sistema Integrado de Bancos de Sangue (SIBAS), which is developed by the Institute of Systems and Computer Engineering of Macau (INESC-Macau) in cooperation with the Macau Blood Transfusion Center (CTS-Macau). Its implementation and the related lessons are briefly introduced too. In essence, this article is oriented to serve as a reference of contemporary blood bank information systems.

Blood Banks↗