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Success factors for automated systems in the clinical environment: the MUSC (Medical University of South Carolina) experience.

In today's dynamic health care environment, efficient, easy, and cost-effective access to patient information is crucial for clinical decision making. The Medical University of South Carolina's experience as alpha site for development of an open architecture clinical information system (OACIS) served as a catalyst for unprecedented organizational change in this 600-bed tertiary care teaching and research facility. This article reviews the steps in the process of preparing the hospital environment for successful testing and implementation of OACIS.

Attitude of Health Personnel↗

For the times they are a-changin'.

Today, as we deal with managed care, vertical integration, mergers, new technologies, diagnosis related groups, stockless or just-in-time distribution, capitated contracts, consignment, health maintenance organizations, preferred provider organizations, total quality management/continuous quality improvement, reengineering, federal regulations, care mapping, patient focused care, and so forth, it is obvious that the only thing that is constant is change. "For the times they are a changin."

Computer User Training↗

Making a good impression: how modern technology can help you get your point across.

Three-quarters of the participants in a personal computer (PC) workshop at the CLMA 1994 National Meeting had had no experience with software available to prepare high-quality presentations. Although 96% felt they would be more effective in their positions if they knew more about computers, and two-thirds had PCs on their desks, 70% indicated that lack of support and education had inhibited their progress in this area. The field of presentation software and hardware is more complex than simple word processing and spread sheet applications, because peripheral issues such as film recorders, graphic file formats, and the human factor are involved. This article attempts to demystify the technology and to educate laboratory managers so that they will be able to take advantage of the numerous tools and enhance their ability to communicate effectively in a variety of circumstances.

Audiovisual Aids↗