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Results for “Patient Credit and Collection”

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At least 109 records · Page 6Linked to original sources
PubMed2002

Internet-based search tools can help reduce bad debt.

The healthcare industry wrote off more than $20 billion in bad debt in 1999 alone, according to one estimate. Bills frequently do not reach patients because healthcare organizations do not have accurate patient contact and billing information. Incorrect billing information can be easily and inexpensively corrected by using Internet-based search tools. Healthcare accounts receivable staffs are using these tools to improve the patient experience and the bottom line with no capital outlay, minimal staff training or workflow change requirements, and low cost.

Financial Management, Hospital↗
PubMed2003

The revenue cycle from the patient's perspective.

Hospitals can improve cash flow by focusing on the patient's view of hospital billing. Take steps to ensure that patients understand what is expected from them financially. Use large type fonts and large amounts of white space to make bills more readable.

Accounts Payable and Receivable↗
PubMed2003

When putting patients first fits the bill.

Cedars-Sinai Medical Center in Los Angeles revamped its billing system to better meet patients' needs for comprehensible billing information. After changing its billing format and processes, the provider's phone-call volume decreased 31 percent, translating into an annual savings of more than $250,000. Patient feedback regarding the new system has been over-whelmingly positive. The new billing system has contributed to 20 percent acceleration in payment.

Efficiency, Organizational↗
PubMed2004

Big problem, many people, one goal. Improving patient financial services performance.

A multispecialty organization, faced with growing patient complaints about its billing services, developed a large-scale plan to make the billing process more effective and efficient--a service recovery program. Strong organizational support, leadership commitment and vision, thorough planning and follow-through, and dedicated staff drove the project to surpass expectations.

Arizona↗
PubMed2004

Patient-friendly billing.

A project to redesign hospital and physician bills is picking up steam as providers realize the benefits for financial and operational performance, and for patient satisfaction.

Financial Management, Hospital↗