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End-user training: does it make a difference?

Although database access has been available via search intermediaries for some time, online services are now encouraging end users to search databases directly. In response to this trend, librarians are taking on new end-user training and support roles. But is this training effort worthwhile? The relationship between online training received and the level of implementation of end-user searching is discussed using survey data from 124 Canadian health professionals (response rate 83%). There was a positive relationship between the number of training events reported and implementation level. Several different kinds of training, in addition to formal courses, were reported by end users. The use of Medical Subject Headings (MeSH) was related to more positive perceptions of online searching which, in turn, predicted higher implementation levels. Variability in the implementation levels of the respondents suggests that end users are a diverse group with different information needs and degrees of searching expertise. Various types of both formal and informal training will continue to be required by end users.

Canada↗

Beyond online: primary research as a value-added service.

Information specialists should provide a value-added service by supplementing their online searches with primary research. Primary research results in more up-to-date information from a broader spectrum of sources. The requester benefits from primary research by receiving a cost-effective and more comprehensive information package. The information professional benefits by acquiring a more in-depth knowledge of the subject, increasing awareness of important projects within the organization, and achieving recognition as a key information analyst.

Commerce↗

Building the electronic health sciences library for the twenty-first century: the Galter Library experience.

Constructing home pages for World-Wide Web access has become a major activity in academic health sciences libraries. At the Northwestern University, Galter Health Sciences Library staff are creating the library's new health information system using Web resources and integrating them with existing library systems-NUmed (OVID MEDLINE) and LUIS/NUcat (NOTIS). Development of Web pages, including selection and organization of electronic information, has become the building process for the electronic library. Selection, organization, design, and construction are important factors in the creation of an efficient and useful information system. Using resources like the World-Wide Web and tools like Netscape, library staff are designing an interface, defining policies and guidelines, and creating the tools that will give users easy access to local and international electronic, scholarly information resources. In this paper, the process used at Northwestern is shown as a model of an electronic health sciences library for the twenty-first century.

Academic Medical Centers↗

Sources of salary statistics for health care professionals.

Salary statistics for various health care professions are much in demand, yet finding them is not always an easy task. This article provides an annotated list of selected sources of salary statistics for medicine, dentistry, nursing, pharmacy, occupational therapy, and physical therapy. Emphasis is placed on sources which are published regularly. Strategies for finding additional sources of salary statistics are also discussed.

Data Collection↗

The virtual desktop: the remote access solution.

The increasing expectation for easy, yet full remote access to library materials necessitates innovative thinking on the part of libraries. Other traditional methods of providing access don't always meet the needs of the library or the patrons. This paper describes the project of one library to develop a Virtual Desktop, making access easy to grant or withhold, and also making available a wider array of resources.

Alabama↗

Making sense of autoimmune and rheumatic disorders at the reference desk.

This paper discusses concepts and terminology of some aspects of the autoimmune and rheumatic disorders as related to medical reference work. Details of anatomic, biochemical, and pathologic processes are not discussed. Knowledge of the specific terminology involved in this area may help to ensure a good approach to developing prudent strategies for database searching of the medical literature and, therefore, is reviewed. MeSH thesaurus terms are shown and textword synonyms are presented that provide tools for thorough searching techniques. Commonly used medical jargon as well as older terminology for this area is also explained. Examples of specific search strategies are illustrated.

Autoimmune Diseases↗

Library involvement in the implementation of a course management system.

Course management system software has much to offer the faculty and students in universities that adopt this technology. Libraries have used this technology to provide links to library resources, but they can also have a role in implementing the adoption of the course management software. The Penn State College of Medicine successfully implemented the ANGEL course management system under the guidance of a medical librarian. Tasks specific to the librarian included communication and promotion of ANGEL, in addition to providing training and technical support.

Computer-Assisted Instruction↗

Making sense of central nervous system infections at the reference desk.

This paper discusses concepts and terminology of some aspects of infections of the central nervous system as it relates to medical reference work. Details of anatomic, biochemical, and pathologic processes are not discussed. Specific terminology involved in this area will be reviewed in order to help ensure a good approach to developing prudent strategies for database searching of the medical literature. MeSH thesauri terms are discussed and text word synonyms are presented that provide tools for thorough searching techniques. Commonly used medical jargon for this area is also explained. Examples of specific search strategies are illustrated.

Central Nervous System Infections↗

Five years later: medical reference in the 21st century.

In 2000, three groups of health sciences librarians-new library school graduates, those currently working at a medical library, and medical library directors-were interviewed about the status and future of medical reference librarianship. Five years later this follow-up article summarizes the responses from many of the same librarians about the biggest changes, newest trends, evolving roles, challenges, and hopes for the future.

Attitude of Health Personnel↗