Characteristics of psychotherapy under managed behavioral healthcare.
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Managed behavioral healthcare organizations that receive capitated payments to provide behavioral healthcare services for a defined population need sophisticated management information systems that allow for two-way data exchange with payors. Such systems must be able to generate data on cost per service and utilization of services by beneficiary population, while incorporating a number of subsystem capabilities. In this article the author reviews the requirements for such an information system, the various potential financial loss points that have made such capabilities essential and the specific features that are demanded--as well as offering suggestions on how to select an information system vendor.
The process of developing rates for behavioral capitation contracts can seem mysterious and intimidating. The following article explains several key features of the method used to develop capitation rates. These include: (1) a basic understanding of the mechanics of rate calculation; (2) awareness of the variables to be considered and assumptions to be made; (3) a source of information to use as a basis for these assumptions; and (4) a system to collect detailed actual experience data.
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In summary, the challenge to managed care is whether it ultimately will fulfill its potential to create comprehensive, coordinated systems of care which have the potential to ease rather than exacerbate the legal and ethical dilemmas noted in this discussion.
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Behavioral healthcare organizations wishing to enter the "brave new world" of capitated and at-risk contracting must understand the various categories of healthcare purchasers and risk contracts, as well as the perspectives and goals of those purchasers. The following article also identifies some critical elements in successful at-risk contracting and next steps for providers in such areas as quality improvement, outcomes management and accessibility.
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Capitation is more than just a challenge for the behavioral healthcare industry. It also presents an opportunity to develop comprehensive systems of care--driven by the appropriate use of technology and of quality methods--that will meet the needs of designated populations.
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