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Appraisal and evaluation of the workshop instruction program for untrained health sciences library managers in Region VIII: 1976-1978.

A study was conducted to determine whether the basic skills workshop offered by the Midcontinental Regional Medical Library Program from 1976 through 1978 should be revised. Results indicated that a majority of workshop participants were library managers in hospitals with under 200 beds. Workshop attendance was most helpful in libraries where new services were initiated after the workshop, although existing services (particularly interlibrary loan) were noticeably improved. Cataloging was considered to be the most useful workshop topic by former participants. Increased emphasis on administrative functions and on the provision of reference services was recommended.

Libraries, Hospital↗

ICU training program.

Explore the source record for details and available documents.

Education, Nursing, Continuing↗

The National Outcomes Management Project: a benchmarking collaborative.

Traditional evaluation of health care quality usually involves the measurement of the structure, process, and outcome of care. Most quality improvement programs involve a cycle that includes a setting of goals, a measurement of either process or outcomes, and a real-time or retrospective feedback of the results of data measurement. Benchmarking, a well-known efficient business technology, can lead to practice innovations necessary to survive in an environment that has a need for decreasing cost and increasing quality. The purpose of this article is to present a novel use of benchmarking in managed ambulatory behavioral health care and its application in a model collaborative outcome management project at more than 16 sites and nine states in the United States.

Ambulatory Care Facilities↗

Effect of managed care on perinatal transports for the publicly funded in upstate New York.

OBJECTIVE: To determine if Medicaid Managed Care (MMC) status influences perinatal transfer rates among publicly funded individuals in a well-regionalized area. STUDY DESIGN: Perinatal transport rates were determined from deidentified data from the NYS Perinatal Data System (PDS). The predictor of interest was managed care status. Covariates included maternal, newborn, and regional variables. RESULTS: The unadjusted probability of maternal transfer was 28% lower among women enrolled in MMC vs those with Medicaid Fee-for-Service (MFFS) (odds ratio (OR)=0.72; 95% confidence interval (CI): 0.63 to 0.82). When adjusted for clinical variables influencing maternal transfer and hospital level, women in managed care were 44% less likely to be transferred (OR=0.56; 95% CI: 0.36 to 0.86). Newborns were transferred at similar rates regardless of managed care status. CONCLUSIONS: MMC status remains a significant independent predictor for maternal transfer in upstate New York (NY). Despite a well-regionalized organization for perinatal care where pre-existing written protocols for transfer between institutions are established independent of insurance status, managed care may influence decisions on nature and location of care delivery.

Adult↗

Making a business case for quality by regional information sharing involving cardiothoracic surgery.

A consortium of cardiac surgeons, nurses, and administrators in Virginia has developed a clinical/financial database to identify sites with best outcomes and replicate best practices statewide. The financial value of quality improvements is estimated from the incremental savings gained by reducing postoperative complications. The group studied 7,417 coronary artery bypass graft cases in 2003-2004. The average costs of atrial fibrillation, stroke, mediastinitis, renal failure, reoperation for bleeding, and prolonged use of ventilation were measured using charge data and ratios of costs-to-charges. Costs ranged from 18,093 US dollars to 28,136 US dollars in eight hospitals. Lower-cost hospitals had lower standardized mortality ratios. Average total costs were 19,049 US dollars for cases with no complications. Cases with postoperative atrial fibrillation were 21,415 US dollars, an incremental cost of 2,366 US dollars (p<0.0001), and reached 54,671 US dollars for mediastinitis (deep sternal wound infections) and 57,360 US dollars for renal failure. Overall, 16.1% of 5,230 coronary artery bypass graft patients developed atrial fibrillation in 2003. Incidence ranged from <5% to nearly 30% across 14 hospitals. Reducing the incidence of complications by small fractions can yield significant savings. Paying for performance may lead to more comparative analysis, peer-to-peer collaboration, and new approaches to quality improvement and efficiency measurement.

Benchmarking↗

Anthem Blue Cross and Blue Shield's coronary services network: a managed care organization's approach to improving the quality of cardiac care for its members.

OBJECTIVE: To describe a managed care organization's efforts to improve value for its members by forming a coronary services network (CSN). DESIGN: To identify high-quality facilities for its CSN, Anthem Blue Cross and Blue Shield reviewed claims data and clinical data from hospitals that met its general quality standards. An external firm measured and risk-adjusted applicant hospitals' mortality rates. Hospitals that demonstrated superior performance were eligible to join the CSN. In 1996, 2 years after the CSN was formed, clinical outcomes of participants and new applicants were analyzed again by the same external firm. PATIENTS AND METHODS: Data on more than 10,000 consecutive (all-payer) inpatients discharged after coronary bypass surgery in 1993 were collected from 16 applicant hospitals using a uniform format and data definitions. This analysis was expanded to 23 participating and applicant hospitals that discharged more than 13,000 patients who underwent either bypass surgery or coronary revascularization in 1995. We compared risk-adjusted routine length of stay (a measure of efficiency), mortality rates, and adverse outcome rates between CSN and non-CSN facilities. RESULTS: From 1993 to 1995, overall length of stay in the network decreased by 20%, from 12.3 to 9.8 days (P < or = 0.01) and severity-adjusted mortality rates decreased by 7.3%, from 2.9% to 2.7%. Initially, facilities outside the network had comparable efficiency but much higher mortality. However, they improved so much in both measures that their severity-adjusted mortality rate for bypass surgery in 1995 was no more than 10% higher than that of CSN hospitals. CONCLUSION: The creation of a statewide CSN that emphasized and improved the level of performance among providers ultimately benefited the carrier's managed care members. The desirability of participation was evidenced by an increase in the number of applicant hospitals over the 2 years. This may have stimulated quality improvement among competing providers in the region and among CSN facilities themselves.

Blue Cross Blue Shield Insurance Plans↗