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General Medical Council. A clear case of....

A review of how the GMC handles complaints against doctors found shortcomings in consistency and transparency of decision-making. The lack of a common definition of what constitutes serious professional misconduct is a major problem. The review found no evidence of discrimination or racial bias in complaints handling. Protocols should be developed for dealing with complaints alleging poor treatment, which account for some 70 per cent of complaints received by the GMC. The whole process of complaints handling should be subject to continual audit, and written records should be kept of all decisions taken.

Clinical Competence↗

Access audit trails: en route to security.

An electronic access audit trail can be an effective security tool if the right conditions are in place. In this article, learn how to ensure that your organization has the right technology, procedures, mechanisms, and plans to implement an audit trial.

Authorship↗

Looking for Dr. Jekyll but hiring Mr. Hyde.

As healthcare facilities are expected to provide a safe environment for employees and the public, proactive steps must be taken to screen, supervise, and train employees. This article discusses human resource management procedures to avoid liability for negligent hiring, supervision, retention, and training.

Crime↗

Administrative issues related to addiction in the workplace.

Drug abuse is an important problem in the workplace. Seventy percent of current illegal drug users are employed, and approximately 7% of Americans employed in full-time work report heavy drinking. Drug-using employees are twice as likely to request time off, and 3.6 times more likely to be involved in a workplace accident. Individuals who use alcohol or other drugs in the workplace annually cost American business 81 billion dollars in lost productivity; 86% of these costs are attributed to drinking. Although alcohol is the primary source of problems for the workplace, other drugs such as amphetamines, cocaine, marijuana, and tobacco are also troublesome. Employee assistance programs and drug treatment hold great promise for coping with these problematic substances.

Employee Discipline↗

[Specialists and assistant physicians; disciplinary division of responsibilities].

In every day hospital practice, the division of responsibility between specialists and assistant physicians plays an important role. This division of responsibility has repercussions in disciplinary judgements concerning the conduct of the supervisor and the assistant physician. The problem with this is that disciplinary law assumes individual liability. If a patient chooses to lodge a claim solely against the assistant physician then whether the assistant physician can appeal to shortcomings in the supervision is dependent upon the situation concerned. The supervisor is obliged to ensure that the necessary supervision is given or if the assistant physician indicates that a given task is beyond his own abilities then the supervisor should carry this out or find someone else to carry it out on his behalf. Within jurisprudence the value of protocols is becoming increasingly important.

Employee Discipline↗

Turning workplace anger and anxiety into peak performance. Strategies for enhancing employee health and productivity.

Traditional corporate approaches toward anger and anxiety in the workplace have ignored or exacerbated the problem. Human emotions are not only essential for job performance, they are a free resource that can be harnessed in ethical ways to enhance job productivity. Most of the causes and costs of workplace anger and anxiety can be prevented. In an ideal workplace, employees are internally motivated and self regulating because they are hired with care, placed in jobs serving them as well as the company, and supported with the required resources to accomplish their jobs. When companies treat employees with dignity and make efforts to empower them, employee self confidence and performance grows. Occupational and environmental health nurses are in positions to alter dysfunctional aspects of corporate culture while simultaneously working with individual employees who are angry or anxious. Successful companies are those that nurture their workers while achieving their mission. They treat employees with dignity and respect while challenging them to reach their full potential.

Anger↗

How to steer clear of legal hassles when you fire.

Recent court decisions and the publicity they've gotten may explain why lawsuits from ex-employees are on the rise. However, you can keep firing from coming back to haunt you by taking several precautionary steps. In this article, the author suggests what you need to do before, during, and after you fire an employee to help prevent wrongful discharge suits. As well, the article explores steps you can take to keep unemployment benefits to a minimum.

Employee Discipline↗