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Patient accounts managers prepare for change.

Automated data processing and electronic data interchange have become necessary and increasingly vital aspects of the processes of admission, registration, billing, and collection. A recent survey of patient accounts managers found they feel they may need to improve their technical skills to meet future challenges.

Data Collection↗

Avoiding pitfalls when implementing local area networks in hospital environments.

This paper is intended to outline some of the most commonly encountered, but yet still underestimated pitfalls during the implementation of computer systems networks in hospitals and health care institutions and to give information technology planners and responsibles some practical hints for avoiding them. Pitfalls encountered during the difficult process of achieving consensus among all groups concerned on the necessity for electronic data processing in health care institutions will not be addressed here [1], though the authors believe that some major risks for project failure stem from shortcomings in this field. Instead, those pitfalls encountered during project initialization and project realization with the phases of analysis, design, contracting, installation, and maintenance will be discussed. The paper concludes with the authors' opinion that only the application of industry-proven project management and realization techniques will allow health care administrators to cope with the steadily increasing risks for failure of information technology projects in health care.

Hospital Information Systems↗

Integrated healthcare information systems.

When it comes to electronic data processing in healthcare, we offer a guarded, but hopeful, prognosis. To be sure, the age of electronic information processing has hit healthcare. Employers, insurance companies, hospitals, physicians and a host of ancillary service providers are all being ushered into a world of high speed, high tech electronic information. Some are even predicting that the health information business will grow from $20 billion to over $100 billion in a decade. Yet, out industry lags behind other industries in its overall movement to the paperless world. Selecting and installing the most advanced integrated information system isn't a simple task, as we've seen. As in life, compromises can produce less than optimal results. Nevertheless, integrated healthcare systems simply won't achieve their goals without systems designed to support the operation of a continuum of services. That's the reality! It is difficult to read about the wonderful advances in other sectors, while realizing that many trees still fall each year in the name of the health care industry. Yes, there are some outstanding examples of organizations pushing the envelop in a variety of areas. Yet from a very practical standpoint, many (like our physician's office) are still struggling or are on the sidelines wondering what to do. Given the competitive marketplace, organizations without effective systems may not have long to wonder and wait.

Community Networks↗