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[Patients' perceptions of mental health specialists' professional competence].

Several studies indicate that the public does not differentiate between professional activities provided by psychotherapists, psychiatrists and psychologists. 543 psychiatric outpatients completed a questionnaire concerning mental health professionals' competence. Patients were least familiar with the competence "psychological testing". 35 % respectively 40 % of our patients expected that psychologists or psychotherapists could prescribe psychopharmacological drugs. 47 % expected counsellors to provide psychotherapy, 44 % expected diagnostic competence. Physicians' diagnostic and psychopharmacological competence was underestimated. Mental health professionals should not trust in patients' knowledge concerning their professional activities. Especially in the beginning of a diagnostic or therapeutic process patient information is of major importance.

Adult↗

Professional competence in final-year dental undergraduates: assessment of students admitted by individualised selection and through traditional modes.

In 1993, a new admission system was introduced at the Dental School, Karolinska Institutet, Sweden. One-third, and subsequently 60% of the students were admitted through an individualised selection system, and the remainder through traditional modes, using secondary school matriculation scores, or a university standard aptitude test. In this study, professional competence of final year undergraduates, assessed by faculty members, was related to mode of admission. The participating faculty members had tutored the students in the adult comprehensive care clinic for 1-3 semesters. 13 faculty members assessed students from 3 freshman intakes. A specially designed protocol was used, comprising 7 different criteria to be graded on a scale of 1 to 5, and one overall rating on a scale of 1 to 7. The faculty members were also asked to nominate which of the 7 criteria they considered most important for the overall rating: (A) knowledge, (B) initiative, (C) responsibility and judgement, (D) patient contact, (E) clinical skills, (F) co-operative approach and (G) commitment and motivation. Responsibility and judgement (n=11) and knowledge (n=6) were rated as the most important criteria. The evaluation of professional competence using the overall rating as a score shows a better median value (M=5.5) for the individualised group than for the traditional group (M=5.0). There was little or no difference between the 2 groups in median values for the most important 2 criteria, (C and A), but for the individualised group, the interval for the inter-quartile range (IQR) was not only higher, but also more homogeneous. It is concluded that by final year, students originally admitted by individual selection seem to be more professionally competent than classmates admitted on traditional university entrance scores.

Adult↗

Assuring professional competence in medicine: expectations of the public.

A trend toward increased public involvement in assuring professional competence in medicine has resulted as an outgrowth of the consumer movement, the public disenchantment with many traditional institutions, including professions, and broad social acceptance of the concept of health care as a basic human right. Expectations of consumers and the public include a broader definition of professional competence which includes caring and ability to communicate as aspects of curing. Knowledgeable consumers are concerned that inadequate safeguards exist to preclude physicians from practicing beyond their scope of competence and to assure continued competence of a physician over time. While assuring competence is the responsibility of the medical profession, it serves a public function and must be held accountable to public and consumer interests. Consumers should be involved more directly in the process. They can bring valuable judgment to the human questions relating to competence. They can bring a more holistic and humanitarian view to the process. Involvement of consumers, particularly in relation to hearing grievances, would serve to increase public confidence in certifying institutions. They can help assure that public, not merely professionals, interests are served: To assure that consumer representation makes a significant contribution, consumer members of certifying bodies should be provided with adequate orientation, continued training and direct staff assistance to aid in understanding technical issues and evaluating a technical recommendations.

Clinical Competence↗

Professional competence: factors described by nurses as influencing their development.

AIM: To discuss the results of a study that explored factors that may influence competence development. BACKGROUND: Competence, a controversial issue in health care settings, affects many aspects of the nursing profession, including education, practice and management. Although a number of research and discussion papers have explored the issue, in particular the meaning and assessment of nursing competence, to date little research has explored factors identified by nurses themselves as influencing their development of professional competence. METHODS: A purposive sample of 27 registered nurses was recruited from two university-affiliated hospitals. Data collection was by tape-recorded semi-structured interviews. Interviews were transcribed verbatim and analysed according to the qualitative methodology of content analysis. FINDINGS: Six descriptive categories were identified from the data: experience, opportunities, environment, personal characteristics, motivation and theoretical knowledge. CONCLUSIONS: The findings suggest that the factors influencing the process of developing professional competence in nursing extend across personal and extra-personal domains. An understanding of these factors may enhance the ability of nursing managers and educators to enable student and qualified nurses to pursue effective competency development pathways to prepare them to provide a high standard of care. These findings, which may have important implications for nursing practice, management and education, are being further tested in a larger study.

Attitude of Health Personnel↗

An assessment of recent pharmacy graduates' knowledge and competency, professional practice functions, and involvement in pharmacy teaching programs.

STUDY OBJECTIVES: To determine self-evaluated professional knowledge and competency, functions, demographic information, lifelong learning, degree and training status, practice sites, involvement in pharmacy teaching programs, and salary for recent pharmacy graduates. DESIGN: A survey of recent Bachelor of Science (B.S.) pharmacy graduates of the University of Wisconsin School of Pharmacy. MEASUREMENTS AND MAIN RESULTS: A total of 371 B.S. pharmacy graduates (55% response rate) provided information. Graduates who had an advanced degree or training (from many programs) after completing their B.S. pharmacy degree, and those who were teaching in pharmacy programs generally had higher self-rated levels of knowledge and competencies. Hospital pharmacists spent less of their work time in dispensing activities (33.82% +/- 30.39%) than community pharmacists (61.04% +/- 19.97%; t = 8.78, df = 288, p < 0.001); community pharmacists spent twice as much of their work time counseling and educating patients (16.65% +/- 10.47% vs 7.13% +/- 7.39%; t = 9.06, df = 288, p < 0.001). The amount of time pharmacists spent in dispensing functions had a negative association with knowledge and competencies in the sections on pharmacokinetic and disease process (r = -0.277, p < 0.01), patient communications (r = -0.272, p < 0.01), and administrative and economic aspects of practice (r = -0.210, p < 0.01) for all respondents. Pharmacists reported that they spent 13.78 +/- 14.06 hours per month outside work in professional lifelong learning. There was a negative association between the time pharmacists spent dispensing and the time they spent in professional lifelong learning (r = -0.239, p < 0.001), and a positive relationship between the time spent in such learning and the time providing information to prescribers and other health care professionals (r = 0.214, p < 0.001), monitoring patients (r = 0.216, p < 0.001), and performing primary care activities (r = 0.176, p < 0.001). Graduates reported a mean yearly salary of $46,879 +/- $8183. More hospital pharmacists were involved in teaching (48, 37%) than those practicing in a community setting (19, 12%). CONCLUSIONS: Practice site, advanced degree or training, lifelong learning, involvement in teaching programs, and time spent in various professional functions were associated with pharmacists' self-rated knowledge and competencies.

Community Pharmacy Services↗

Defining and assessing professional competence.

CONTEXT: Current assessment formats for physicians and trainees reliably test core knowledge and basic skills. However, they may underemphasize some important domains of professional medical practice, including interpersonal skills, lifelong learning, professionalism, and integration of core knowledge into clinical practice. OBJECTIVES: To propose a definition of professional competence, to review current means for assessing it, and to suggest new approaches to assessment. DATA SOURCES: We searched the MEDLINE database from 1966 to 2001 and reference lists of relevant articles for English-language studies of reliability or validity of measures of competence of physicians, medical students, and residents. STUDY SELECTION: We excluded articles of a purely descriptive nature, duplicate reports, reviews, and opinions and position statements, which yielded 195 relevant citations. DATA EXTRACTION: Data were abstracted by 1 of us (R.M.E.). Quality criteria for inclusion were broad, given the heterogeneity of interventions, complexity of outcome measures, and paucity of randomized or longitudinal study designs. DATA SYNTHESIS: We generated an inclusive definition of competence: the habitual and judicious use of communication, knowledge, technical skills, clinical reasoning, emotions, values, and reflection in daily practice for the benefit of the individual and the community being served. Aside from protecting the public and limiting access to advanced training, assessments should foster habits of learning and self-reflection and drive institutional change. Subjective, multiple-choice, and standardized patient assessments, although reliable, underemphasize important domains of professional competence: integration of knowledge and skills, context of care, information management, teamwork, health systems, and patient-physician relationships. Few assessments observe trainees in real-life situations, incorporate the perspectives of peers and patients, or use measures that predict clinical outcomes. CONCLUSIONS: In addition to assessments of basic skills, new formats that assess clinical reasoning, expert judgment, management of ambiguity, professionalism, time management, learning strategies, and teamwork promise a multidimensional assessment while maintaining adequate reliability and validity. Institutional support, reflection, and mentoring must accompany the development of assessment programs.

Attitude↗

[Public health professionals and professional competences debate].

Despite its historical contribution to the improvement of health, public health occupies a marginal position in health systems. This lack of correspondence between impact and power is related in part to its scarce recognition as a profession, and in consequence to the lack of recognition of the professionals in the field. The strengthening of the public health profession requires recognising the coherence of their objectives and scientific basis, but it also requires the establishment of mechanisms to guarantee professional competence. Generally, the institutionalisation of these necessary mechanisms to articulate public health objectives into effective professional practice has been lacking. In other words, the so-called professional competencies lacked development in public health. Progress in this strategy calls for the definition of the professional content based on a functional analysis of public health. That is, an analysis of the functions that these professionals must contribute to society and of the specific activities necessary to achieve the desired outcomes. The aim of this work is to stimulate a debate along these lines taking into account the experiences of other countries. The authors propose to reconsider a further reconstruction of public health, based on an analysis of its objectives, functions and competences, in order to grow away from its marginal position, and improve its social function.

Clinical Competence↗

Psychiatric nurses' conceptions of how a group supervision programme in nursing care influences their professional competence: a 4-year follow-up study.

AIM: The aim of the study was to describe, after 4 years, psychiatric nurses' conceptions of how a 2-year group supervision programme within nursing care had influenced their professional competence. BACKGROUND: The intention of group supervision in nursing care is to understand nurses' experiences within real care settings and to structure these in a professional and personal context. METHODS: Ten psychiatric nurses participated in a 2-year group supervision programme. They were interviewed 4 years after the group supervision was ended. Data were analysed according to the phenomenographic method. FINDINGS: Six description categories emerged: a feeling of job satisfaction; gaining knowledge and competence; gaining a sense of security in nursing situations; a feeling of personal development; realizing the value of supervision; and a sense of professional solidarity. CONCLUSIONS: The findings of the 4-year follow-up showed that a group supervision programme in nursing care had lasting influences on the psychiatric nurses' professional competence in the form of a pronounced professional identity and an integrated nursing care perspective. Group supervision contributes to maintaining the strength and energy needed to carry on working, which makes continuing supervision necessary. IMPLICATIONS: An important research implication could be to investigate the type of knowledge that ought to be developed within group supervision in nursing care.

Attitude of Health Personnel↗

[Certification of professional competence in critical care. Opinion survey].

This article gathers the results and conclusions derived from a survey performed by the Work Group of the SEEIUC dedicated to the development of the Professional Certificate in Intensive Care. The survey was carried out with the aim of obtaining the opinion of nursing professionals who work in Intensive Care Units, about the training and requirements which are necessary to work in these units. The questionnaires were sent to all the members of the SEEIUC and to a great number of mixed, surgical, trauma and coronary ICUs all over the country. Among the opinions which were collected, the following ones must be pointed out: specific nursing knowledgement is necessary to work in Intensive Care; experience is essential to acquire confidence and good command of the job; nursing professionals need mechanisms which help their professional development; and the Certificate Programme is accepted as a valid system which certificates professional competence.

Attitude of Health Personnel↗

Professional competence and computer literacy in e-age, focus on healthcare.

OBJECTIVES: The healthcare sector is facing an enormous acceleration due to the emergence of new knowledge, drugs, devices and diseases. Professional competence, continuing education, service excellence and patient benefits can be facilitated by the developments in information and computer technology--computer literacy is becoming imperative for all who are involved in healthcare delivery. The paper attempts to identify solutions that can aid the process of ICT uptake for full benefit of patients and healthcare professionals. METHODS: With the support of published literature, the article considers the importance of ICT skills in general and in healthcare and presents some advantages of generic vendor-independent methods of ICT certification. RESULTS: Discussed are the preliminary results of the United Kingdom's National Health Service information technology reform which addresses the need for intensified use of ICT and applies the ECDL concept. CONCLUSIONS: It is useful to complement the introduction of computer literacy as a qualification concept by a standardized accreditation of ICT skills. Solid level of computer literacy creates a reliable and efficient background for everyday activities of healthcare professionals, enables the application of further domain-specific training modules and prepares suitable environments for the introduction and acceptance of new technologies such as electronic health records and electronic transfer of prescriptions by positively transforming the attitudes of users towards them.

Education, Continuing↗

[To innovate the practical nurse; focus based on professional competencies (I)].

The Nursing practice has entered into a period of rapid, global changes which require firm support in order to maximize their role in the health field. Together with the transitional situation health systems are undergoing, this obliges nurses to search for new innovative methods to comply with their professional duties and for the creation of instruments that facilitate the increase in the quality treatment nurses provide, as well as the mechanisms through which excellence in educational preparation and professional compliance are recognized. In the following pages, the authors deal with this focus based on professional competencies as a tool which nears these objectives.

Certification↗

[Professional competences in certification in occupational medicine as a subject of postgraduate training].

In the Nofer Institute of Occupational Medicine, Łódź, teaching programs, contents of classes and teaching personnel of all postgraduate training cycles in occupational medicine were assessed (at the end of classes using a special questionnaire) by the students in the years 1998-2001. The evaluation studies with the help of a questionnaire on the self-assessment of acquired competencies were also carried out during this period. A comparative analysis enabled to define the degree in which particular courses (training cycles) concerning directly certification in some domains of occupational medicine, performed in 2000-2001, contributed to the increased professional competencies perceived by the students. Furthermore, of the whole list of occupational medicine subjects taught in 1998-2000, those concerning directly certification were separated, characterized quantitatively and qualitatively and compared with other aspects of special training in occupational medicine. One the basis of a specific evaluation study of the testing questions, performed in 1999, the quality of some questions on certification used in the tests of knowledge in occupational medicine was described.

Adult↗

Teaching non-technical (professional) competence in a veterinary school curriculum.

Data from focused studies and comprehensive surveys suggest that developing or enhancing non-technical (professional) skills will result in a more satisfied and successful veterinary student or veterinary graduate. The College of Veterinary Medicine at Washington State University has devoted considerable time, effort, and resources to augmenting the non-technical aspects of its curriculum while maintaining the traditional strengths of its DVM program. Here we summarize pertinent research and best-practice recommendations from a variety of sources and outline the steps that have been taken, with the underlying rationales, to integrate the teaching and modeling of non-technical (professional) competence throughout a four-year course of veterinary study.

Curriculum↗

Portfolio evaluation for professional competence: credentialing in genetics for nurses.

The use of professional portfolios, comprised of a wide variety of materials and evidence to profile the scope and depth of a clinician's practice competence, is gaining popularity. The usual methods of showing professional competence via paper and pencil/computerized testing, oral presentations, or performance observations provide a picture of competence at a given point in time based on didactic content recall. Portfolios present an opportunity for presentation of a larger number of competency evaluation points. Although examinations can be validated with psychometrics, providing accuracy and reliability of evaluation of portfolios is a more complicated matter. This article discusses the experiences of the Credentialing Committee of the International Society of Nurses in Genetics as they created and validated the evaluation of professional portfolios to provide a quality credential for nurses in genetics.

Clinical Competence↗

Issues in continuing professional competence of therapeutic recreators.

Entry level knowledge and skills of professionals become outdated with technological advances and the accumulation of practical skills. Participation in programs offering continuing education units (CEU's) has been the most widely accepted way to combat the obsolescence problem and to document life-long learning. However, research has yet to establish improved service delivery as a result of practitioner involvement in such training programs. Credentialing requires reliable and valid measurement of competence over one's professional life. Therapeutic recreators have yet to present a definitive "scope of practice" or to determine the "half-life" of those competencies believed fundamental to practice. The field of therapeutic recreation is void of research on quality assurance alternatives. Thus, there appear to be unresolved issues regarding therapeutic recreators' needs to maintain their professional competence throughout their careers.

Education, Continuing↗

Comprehensive assessment of professional competence: the Rochester experiment.

BACKGROUND: A required 2-week comprehensive assessment (CA) for 2nd-year medical students that integrates basic science, clinical skills, information management, and professionalism was implemented. DESCRIPTION: The CA links standardized patients (SPs) with computer-based exercises, a teamwork exercise, and peer assessments; and culminates in student-generated learning plans. EVALUATION: Scores assigned by SPs showed acceptable interrater reliability. Factor analyses defined meaningful subscales of the peer assessment and communication rating scales. Ratings of communication skills were correlated with information gathering, patient counseling, and peer assessments; these, in turn, were strongly correlated with the written exercises. Students found the CA fair, with some variability in opinion of the peer and written exercises. Useful learning plans and positive curricular changes were undertaken in response to the CA results. CONCLUSION: A CA that integrates multiple domains of professional competence is feasible, useful to students, and fosters reflection and change. Preliminary data suggest that this format is reliable and valid.

Adult↗

Recertification of professional competence. American Board of Ophthalmology.

Recognizing the steady expansion of medical knowledge, the societal desire to ensure the best possible medical care, and governmental concern for verification of physician competence, the American Board of Ophthalmology is preparing to offer a voluntary recertification program for Diplomates of the Board who wish to establish current professional competence. Pertinent to this program, consideration is given to the rationale for periodic recertification, relevant actions by representative specialty boards and the American Board of Medical Specialties, and fuidelines for development of a recertification process by the American Board of Ophthalmology. These guidelines are set forth to provide a basis for study and evaluation by all interested parties. By thoughtful, broadly based, and coordinated consideration, policies will evolve to serve concurrently the best interest of the general public and of the ophthalmic profession.

Certification↗