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The influence of mood on the search for supporting versus conflicting information: dissonance reduction as a means of mood regulation?

Focusing on similarities between the mood regulation approach and dissonance theory, this article addresses the interplay between dissonance and mood by examining how individuals search for information after making a decision while under the influence of positive versus negative mood. Study 1 suggested that negative mood increased the preference for consonant over dissonant information after decisions, whereas positive mood led to a more balanced information search. In Study 2, participants in negative mood rated consonant information as more pleasant and dissonant information as more annoying than participants in positive mood. In addition, the results suggested that mood regulation processes took place. In Study 3, the findings from Study 1 were replicated with a paradigm in which higher stakes were involved.

Adolescent↗

Secure and defensive high self-esteem.

Long-standing theories have suggested high self-esteem (SE) can assume qualitatively different forms that are related to defensiveness. The authors explored whether some high-SE individuals are particularly defensive because they harbor negative self-feelings at less conscious levels, indicated by low implicit SE. In Study 1, participants high in explicit SE but low in implicit SE showed the highest levels of narcissism--an indicator of defensiveness. In Studies 2 and 3, the correspondence between implicit and explicit SE predicted defensive behavior (in-group bias in Study 2 and dissonance reduction in Study 3), such that for high explicit-SE participants, those with relatively low implicit SE behaved more defensively. These results are consistent with the idea that high SE can be relatively secure or defensive.

Adolescent↗

Discordant feelings in the lifeworld of cancer survivors.

This article concerns persons who live in uncertainty following an earlier diagnosis of (and completed treatment for) cancer. Fear of recurrence of the disease underlies the uncertainty and the attendant perception of being profoundly endangered, more 'at risk' than anyone else. Such a reflective assessment engenders a sense of separation from the everyday 'practical consciousness' that seems effortlessly to be shared by 'ordinary' others. The mismatch between the interaction order and individual psychology gives rise to interpersonal emotional dissonance, which forms a significant aspect of the chronic suffering contained in the 'at-risk illness' experience of cancer survivors. The article examines the emotional patterns involved in their situation and seeks to elucidate the pain that accompanies their alienation from the lifeworld in which nonetheless they must continue to dwell.

Affect↗

Teaching adolescents about adolescence: experiences from an interdisciplinary adolescent health course.

As abstract reasoning increases in complexity, adolescents may face dissonance between new thoughts and prior beliefs. Students in the health professions may be forced to resolve these dissonances in order to execute their professional responsibilities. In developing an undergraduate interdisciplinary course on adolescent health, the authors anticipated challenges in teaching adolescents about adolescence. Over the course of the semester, the anticipated challenges became reality. The author discusses pertinent developmental theories and their application in facilitating late adolescent identity formation and professional role development.

Adolescent↗

Avoiding versus seeking: the relationship of information seeking to avoidance, blunting, coping, dissonance, and related concepts.

QUESTION: How have theorists and empirical researchers treated the human tendency to avoid discomforting information? DATA SOURCES: A historical review (1890-2004) of theory literature in communication and information studies, coupled with searches of recent studies on uptake of genetic testing and on coping strategies of cancer patients, was performed. STUDY SELECTION: The authors' review of the recent literature included searches of the MEDLINE, PsychInfo, and CINAHL databases between 1992 and summer of 2004 and selective, manual searches of earlier literature. Search strategies included the following subject headings and key words: MeSH headings: Genetic Screening/psychology, Decision Making, Neoplasms/diagnosis/genetics/psychology; CINAHL headings: Genetic Screening, Genetic Counseling, Anxiety, Decision Making, Decision Making/Patient; additional key words: avoidance, worry, monitoring, blunting, cancer. The "Related Articles" function in MEDLINE was used to perform additional "citation pearl" searching. MAIN RESULTS: The assumption that individuals actively seek information underlies much of psychological theory and communication practice, as well as most models of the information-seeking process. However, much research has also noted that sometimes people avoid information, if paying attention to it will cause mental discomfort or dissonance. Cancer information in general and genetic screening for cancer in particular are discussed as examples to illustrate this pattern. CONCLUSION: That some patients avoid knowledge of imminent disease makes avoidance behavior an important area for social and psychological research, particularly with regard to genetic testing.

Adaptation, Psychological↗

Smoking behavior and exposure to "dissonant" information.

In a study concerned with smokers' receptivity to information on the health risk of smoking, we submitted a questionnaire to 514 young adults attending classes at a community college. The questionnaire included, in addition to questions on the smoking history of the respondents and their beliefs and attitudes toward smoking, a list of information items, several of which dealt with the health risk of cigarette smoking. In order to test whether smokers avoid exposing themselves to "dissonant" information, we instructed the respondents to go through the list a second time and to circle items important for smokers. The prediction that a larger percentage of smokers than of nonsmokers would fail to circle any of the items was verified. No difference was found between smokers who exposed a wish to stop smoking and smokers who did not.

Adolescent↗

[I will quit tomorrow... Statistical portrayals of "dissonant smokers''].

BACKGROUND: This article aims to profile dissonant smokers (smokers who want to quit) from various viewpoints: smoking habits, reasons to quit, methods of quitting, health and socio-economic status. METHODS: We used data from a random phone survey (n=13,685, people aged 12-75, including 2,715 dissonant smokers, interwiewed from November to December, 1999). A cluster analysis was performed in order to identify contrasted profiles of dissonant smokers. RESULTS: 33.1% of French aged 12-75 were current smokers, and among them 58.7% were "dissonant smokers" (they want to quit). Five different profiles of dissonant smokers were studied. Two of them (representing 4 million people) gathered moderate and quite healthy smokers, with many previous smoking cessation attempts. They preferred cessation without medical help and they were not very afraid of smoking-related diseases. A third profile (representing two million people) gathered younger smokers, not really committed to quit since they postponed this project for at least one year, but sensitive to cigarette price. The last two profiles brought together smokers who were for the most part addicted to tobacco. They were also more willing to accept medical help in order to quit smoking. One of these profiles gathered smokers (representing one million people) who were very afraid of smoking-related diseases and affected by poor health and social handicaps. CONCLUSIONS: The variety of dissonant smokers profiles underlines the need to diversify action against tobacco. Moreover, we have to pay attention to the impact of recent fear-arousing media campaigns. They certainly increase awareness of smoking-related health damages. Nevertheless, concerning addicted smokers who already want to quit but are affected by poor health and social handicaps, such campaigns may only increase psychological distress.

Adult↗

'I feel a fraud': men and their experiences of acute admission following chest pain.

The meaning of acute chest pain to men and how their masculinity affects the way that men respond to the care provided have received little attention in nursing research or nursing literature. The data for this paper were collected through participant observation whilst clinically working with men who had been admitted with acute chest pain. This paper will present a key theme that emerged from this study, relating to the dissonance that the men experienced when the initial pain that brought them to the hospital was quickly removed leaving them no longer feeling 'ill'. This paper will also argue that there is a need to consider the theories on masculinity to help in interpreting the reactions of the male patient to their condition and also to help direct the care that is being provided.

Acute Disease↗

Precarious ordering: toward a formal theory of women's caring.

Given the current societal and political trends toward increasing demands on women to provide care, a conceptualization of caring that captures the common processes of diverse women's caring experiences, and makes the consequences of caring for women's health visible, is critical for the development of a health and social policy that is responsive to women. The findings of this feminist grounded theory study go beyond the current theoretical understandings of women's caring, framed as either burden or fulfilment. The complex strategies women use to manage the dissonance created by competing and changing caring demands are revealed as a process I have named precarious ordering. This middle range theory demonstrates the power and resilience in women's management through the interdependent processes of setting boundaries, negotiating, and repatterning care. In addition, the method of theoretical sampling used in this study is explicated to move toward a formal theory applicable to diverse women's caring in a wide range of health, illness, and developmental situations.

Adaptation, Psychological↗

Clarification of values in counselling and psychotherapy.

When an individual acts contrary to personal values, then there is dissonance, with consequences of guilt, anxiety, despair, or alienation. If unresolved and of sufficient strength these feelings may manifest in mental illness. Thus, clarification of values and resolution of value conflict are relevant to counselling and psychotherapy. A framework for the systematic examination of values in therapy is described. Values are classified as personal, social, environmental and sensate. In therapy, goals may be matched for congruence between personal values and overt behaviour. Processes which erode values and ways to maintain integrity of personal value systems are considered.

Adaptation, Psychological↗

Arousal as a necessary condition for attitude change following induced compliance.

This study examined whether arousal is or is not a necessary condition for attitude change in the induced compliance paradigm. In a 2 times 3 design, experimental subjects were induced to write counterattitudinal essays under either high- or low-choice conditions. All subjects were led to believe that a pill, which they had just taken in the context of a separate experiment, was a placebo. In reality, subjects were given a pill that contained either phenobarbital (tranquilizer condition), amphetamine (amphetamine condition), or milk powder (placebo condition). In this last condition, the results yielded the usual dissonance effect: High choice produced more attitude change in the direction of the essay than low choice. When subjects were given a tranquilizer, this effect was virtually eliminated; when subjects were given amphetamine, attitude change increased under high choice and was exhibited for the first time under low choice. These results are consistent with the notion that attitude change is in the service of reducing arousal and with the idea that arousal from other sources can be misattributed to attitude-discrepant behavior.

Arousal↗

Dissonance-based eating disorder prevention program: a preliminary dismantling investigation.

OBJECTIVE: A dissonance-based program aimed at reducing thin-ideal internalization has been found to significantly decrease levels of bulimic symptoms in young adult and adolescent females. Because this program is multifaceted, containing psychoeducation, counterattitudinal advocacy, and behavioral exposure components, the current study sought to investigate the mechanisms involved in symptom reduction. METHOD: The current study compared the original treatment program with a dismantled version of the full package, which consisted solely of the specific dissonance component (i.e., the counterattitudinal advocacy procedure). Seventy-eight women were randomly assigned to either the full treatment condition or the counterattitudinal advocacy condition. RESULTS: Findings suggest that both interventions significantly reduced established risk factors for eating pathology as well as bulimic symptoms at termination and at 1-month follow-up. CONCLUSION: Both treatments appear to be equally effective at reducing eating pathology in at-risk college women. Limitations of the study are discussed, and directions for future research are offered.

Adolescent↗

Deciding when it's labor: the experience of women who have received antepartum care at home for preterm labor.

OBJECTIVE: To describe how women who had received antepartum care at home for preterm labor managed subsequent episodes of preterm labor symptoms. DESIGN: Grounded theory method. SETTING: 2 Canadian antepartum home care programs. PARTICIPANTS: 12 women who received antepartum care at home for preterm labor that had been diagnosed in hospital prior to 34 weeks gestation. RESULTS: The core psychosocial process was reconciling body knowledge and professional knowledge. Study participants reported knowing something's not right and followed decision guides to seek help. If, when they returned to the hospital to see what's going on, they felt dissonance between what their bodies were telling them (body knowledge) and what their health care providers were telling them (professional knowledge) an overriding tension developed between not wanting to take a risk for the baby versus not wanting to overreact. These women reestablished their baselines of nonthreatening symptoms at a higher level by setting a new normal to avoid the humiliation associated with appearing to overreact. Attempting to ignore recurring symptoms of preterm labor delayed help seeking and caused anxiety. CONCLUSIONS: To avoid delayed help seeking, nursing interventions should be geared to reducing anxiety and validating the experiences of women with recurring preterm labor symptoms.

Adult↗

Reworking professional nursing identity.

In spite of professional socialization through nursing education programs, new graduates experience stress as they become working professionals. This grounded theory study explores experienced nurses' perceptions of how they became professional. The central problem for nurses was dissonance between expectations and experiences; they addressed this through an iterative, three-stage process of reworking professional identity. The stages of this process are assuming adequacy, realizing practice, and developing a reputation. Iterations of this process occur as new discrepancies are noticed, enhanced awareness dawns, practice changes, learning is undertaken, or experienced nurses become relative novices in another work area. Nurses move through stages more quickly and at different levels with each iteration. Three contextual factors influence the process: expectation; perception of the status accorded by others to nursing; and supportiveness by acceptance, assistance, and advocacy from others in the workplace. These findings expand knowledge about professional socialization and how nurses themselves understand developing professional identity.

Attitude of Health Personnel↗

Are cochlear implant patients suffering from perceptual dissonance?

Cochlear implants provide functional hearing to the majority of recipients and have gained widespread acceptance clinically, but the range of performance remains great and largely unexplained. Designs for implanted electrodes and electronics have converged, whereas novel speech processing strategies have proliferated. For each patient, the fitting audiologist must sort empirically through options that produce large but idiosyncratic differences in both objective performance and subjective preference. This review and analysis suggests that the place-pitch and rate-pitch theories on which cochlear implants have been designed are incomplete. The missing component may be related to the phase-locking of auditory nerve activity to both acoustic and electrical stimulation. This component is likely to be highly distorted by electrical stimulation but its importance as one of several different pitch encoding mechanisms may vary widely among patients. Systematic means to control these putative phase effects using modern, high-speed, and high-density cochlear implants may make it possible to identify more efficiently the best strategy for a given patient and to minimize the perceptual confusion that arises from conflicting cues.

Acoustic Stimulation↗

The effects of apology and perspective taking on interpersonal forgiveness: a dissonance-attribution model of interpersonal forgiveness.

The author investigated (a) the effects of a victim's perspective taking and a transgressor's apology on interpersonal forgiveness and (b) forgiveness as a mode of dissonance reduction. Before the participants read a scenario describing a situation in which they imagined being mistreated by a classmate, the author randomly assigned them to 1 of 4 perspective-taking conditions: (a) recalling times when they had mistreated or hurt others (i.e., the recall-self-as-transgressor condition); (b) imagining how they would think, feel, and behave if they were the classmate (i.e., the imagine-self condition); (c) imagining how the classmate would think, feel, and behave (i.e., the imagine-other condition); or (d) imagining the situation from their own (i.e., the victim's/control) perspective. After reading the scenario, the participants read an apology from the classmate. The participants in the recall-self-as-transgressor condition were significantly more likely than those in the control condition to (a) make benevolent attributions, (b) experience benevolent emotional reactions, and (c) forgive the transgressor. The relationship between the perspective-taking manipulation and forgiveness was mediated by the benevolent attributions and positive emotional reactions experienced by the victims.

Adult↗

[The analysis of physicians' work: announcing the end of attempts at in vitro fertilization].

The purpose of this empirical study is to analyze modalities of announcing the end of attempts at in vitro ferti-lization to women who, for various reasons, were not able to have a child after several trials. What are the problems physicians face when, in the course of their work, they make these announcements? How do they give (or not give) support to these women who have placed so much hope in this technique? These are some of the questions that led the authors to conduct this empirical study within the framework of a clinical and qualitative approach to work psychology. Within this framework, work is conceptualised as a complex activity that involves the subject, both bodily and through his various modes of socialisation. The field of clinical and quali-tative approach to work psychology situations focuses on different ways of expressing distress related to contradictory work demands, as the activity is being performed; it also focuses on those creative processes used by the subject to cope with those internal and external conflicts that hinder task performance. A review of the literature and preliminary observations led us to postulate that the problems physicians are faced with when they announce the end of attempts at in vitro fertilisation (IVF) are linked to several conflicts between work values (that are specific to the medical world) and the recognition of work failure: termination of attempts at IVF. The popu-lation that participated in this research project belongs to a network of private practitioners who work with the in-house team of a Parisian clinic. But the group is not uniform and some physicians perform IVFs more frequently than others. Our qualitative study involved 10 semi-directive interviews of approximately 1 1/2 hours each, which were recorded and transcribed. Initial instructions focused on a concrete description of situations of abandonment of attempts at IVF, in terms of their preparation, development, and the way they are experienced . Interviews therefore centred on specific and limited practitioner activity. Each transcription was submitted to a Qualitative Analysis of Discourse, followed by a comparative analysis of the 10 transcriptions. We propose an original method of Qualitative Analysis of Discourse, to be applied to semi-structured clinical interviews. This method seeks to analyse the structure of the resulting egocentric monologue in research si-tuations of semi-directive interviewing. The method of Quali-tative Analysis of Discourse involves three steps, but only the first two were applied in this work: a) identification of sequences of discourse; b) analysis of relationships between statements; c) stylistic analysis of figures of speech. Our first set of analyses showed that seve-ral markers increase in physicians' discourse when they describe difficult and/or conflict-laden consultation situations: logical connectors, impersonal pronouns, reported discourse, anti-cipations regarding the interviewer's judgement. The logical balance of the discourse therefore appears threatened when pro-blems inherent in the work demands involved in ending IVF attempts are mentioned. As a whole, these markers underscore the importance of the implicit dimension of discourse (inferences, presuppositions, hints, allusions, etc.), thus reflecting complex speech that attempts to negotiate between subjective positions and shared cultural values. A comparative analysis of the markers identified in the 10 interviews revealed four areas, each involving nervous tension poles, that are suggestive of cognitive-emotional dissonance in the task to be performed. Some factors increase professional distress while others temper it. They act upon the work situation itself on the one hand, and on the working relationship between physician and patient on the other. 1. Areas of tension relating to the task to be performed. The first area contrasts individual with collective decision-making. The independent status which characterises private medical practice increases self-esteem in cases of success but weakens it when IVF attempts fail. In addition, it goes against collective involvement in the work situation, yet such involvement may act as a strong moderating factor for the experience of distress. The second area contrasts work that is well done with recognition by peers. Indeed, in the hierarchy of medical values, recognition by peers that work has been well performed is anchored in successful healing (in the broad sense of the term), whereas in situations of abandonment of IVF attempts, ending the attempt is considered by everyone to be a failure, even if it has been well conducted . The third area opposes objective medical practice to a necessarily subjective medical involvement. The scientific and ideal values which characterise medicine reflect its objective and scientific orientation, but IVF situations are a reminder that medicine is not an exact science and that it can make mistakes. There are numerous special individual cases which reduce certainty that a decision to terminate IVF is well-founded. The fourth area distinguishes between work that is considered to be well done and work considered to be well conducted . Personal estimation of work that is well done is based on the impression that the maximum feasible has been done . But in IVF situations, constant uncertainty leads to professional over-involvement (examinations, verifications, changes of protocols). Work that is poorly done is work that does not cure or that brings no relief. As a result, work that consists in ending IVF attempts, even if it is well conducted , remains a subjective failure for everyone since it does not bring a cure (pregnancy). 2. Areas of tension in the physician-patient relationship. The first area contrasts women's irrational desire with possible support from their husbands, when the time has come to announce the end of the attempts. But this voice/presence of husbands is consi-dered desirable and important only when attempts have failed, so that husbands are not encouraged to participate in the protocols except to help restrain their wives' over reactions . The second area opposes respect for the patient role with demands made by women. Lack of respect for the patient role, by making demands or by refusing to follow advice, particularly when IVF attempts are abandoned, crystallises all the resentment experienced by physicians in difficult work situations. Two cognitive-emotional worlds, more or less tuned to one another over the course of the IVF, start to clash and lose all mutual understanding: the medical world and the patient's subjective world. The third area results from the second one. It contrasts a listening physician with a powerful one. Physicians are very concerned that their relationship with their patients be one of partnership. But this (idealised) equilibrium is abruptly disrupted by the end of the attempts, inasmuch as it is the physician who has the power to stop these attempts and who decides to do so. The unveiling of this reality of a power relationship becomes a source of suffering and contradicts expressed surface values. The fourth area contrasts an attitude of ongoing patient support based on a belief in success with an attitude of patient support based on the prediction of a possible failure. Indeed, for a patient to be supported in a way physicians would consider right and adequate , the abandonment of IVF attempts should be anticipated in advance so that the physician can prepare both himself and the patients for the high risk of failure. But physicians insist on the fact that medical work can only succeed if they believe in it . As a result, the more energy the physician puts into launching the initial phase of IVF, the greater the feeling of self-accomplishment during the first phase of IVF; but conversely, the weaker the efficacy of the process of seeing the patient through the end of the attempts, the stronger the fee-ling of subjective distress at work will be. Overall, it is a para-doxical work situation for physicians to have to anticipate the interruption of IVF attempts and to have to prepare for seeing the patient through this abandonment. This situation creates conflicts of representations and values within their very practice and generates distress at work. It is worth noting that some moderating factors could alleviate their sense of suffering and contribute to improving their work experience: a) the deve-lopment of a protocol for seeing patients through the end of IVF attempts, which would make abandonment part of a job well done for physicians; b) regular participation by the spouse in these protocols; c) making all decisions to end IVF attempts a collective process, in order to avoid placing exclusive responsibility on the treating physician. The limitations of this study are inherent both in the qualitative nature of the data that involve a small number of physicians, and in the specificity of this population that works within a poorly structured network. On the other hand, our method of Qualitative Analysis of Discourse can be applied to all types of discourse obtained in research situations, provided the discourse is produced through semi-directive or non-directive interviews.

Affect↗