Search PubMed⌕ Search

SEARCH · Search PubMed

Results for “SOCIAL SERVICE”

Search indexed PubMed citations on genomics, clinical trials, systematic reviews and public health. Explore titles, authors and supplied subject terms, then open the PubMed record.

Quote a phrase for an exact phrase match. Source license links do not imply unrestricted reuse.

At least 253 records · Page 14Linked to original sources

Increasing consumer satisfaction. One social service and public health initiative shows how social marketing can increase consumer satisfaction.

The key to a successful social marketing approach to health care is continually listening to consumers' feedback and being willing to change the health product or service according to their needs and preferences. This approach can increase the likelihood of consumers being satisfied with, and continuing to utilize or provide the particular health service.

Consumer Behavior↗

Human issues in computerized social services.

In the planning and implementation of a computer system in a social service organization, many problems can be avoided by cooperation and participation of administrators and staff members.

Computers↗

The validity of survey data on utilization of health and social services among the very old.

Survey responses to questions regarding utilization of health and social services among very old persons were compared to independently registered utilization records. Survey data came from in-person interviews with a sample of noninstitutionalized 75-84-year-olds and all noninstitutionalized individuals over the age of 84 in a Swedish community. Agreement regarding utilization vs no utilization during the past three months was found to be very high for hospitalizations and home help, somewhat lower for home visits by nurses, and lower yet for visits to physicians and to nurses. Except for visits to nurses, aggregate survey estimates of proportion with utilization were not significantly different from those based on records. Reporting patterns were generally in agreement with predictions made on the basis of frequency and saliency of service utilization. Reasons for over- and underreporting were investigated on the basis of register data, and some evidence for telescoping was observed.

Aged↗

Nurses and social workers: rivals in the provision of social services?

As nurses strive to expand the areas in which they provide services, they may seek to perform tasks traditionally regarded by social workers as their own. This study asked hospice staff whether social workers or nurses were better qualified to perform social service tasks, and its findings suggest that role overlap may develop into a matter for social work concern.

Hospices↗

Variation in requests to social services departments for assessment for compulsory psychiatric admission.

Eighty-two local authority social services departments in England and Wales participated in a postal survey of their responses to psychiatric emergencies, and 52 of the authorities provided detailed information on the rates of requests made to them for assessments under the Mental Health Act, 1983. This paper reports upon the variation in the rates of requests in different types of local authorities and regions. Variations are related to the availability of approved social workers (ASWs) and the Jarman Index of social deprivation. Requests for assessment and treatment order (Sections 2 and 3) are related to a greater number of ASWs, but only in county authorities, and requests for emergency admission (Section 4) are related to greater social deprivation, but only in London. Possible explanations for these findings are considered. Requests for the use of treatment orders have increased since the Act was introduced and now stand at more than one third of all requests, whereas requests for the use of emergency orders have declined to fewer than 8% of all requests.

Commitment of Persons with Psychiatric Disorders↗

Management by objectives in a hospital social service unit.

A Management By Objectives (MBO) system has been installed in the Social Service Department of the University of Minnesota Hospitals. MBO involves administering organizations through establishment and follow-up of goals. In order to accomodate a human service milieu two additions have been made to the usual MBO format: (a) a statement of program philosophy, and (b) a statement of essential program functions. Staff reaction to the system has been mixed, while hospital administration has been uniformly favorable. In the future the MBO system will be integrated with a management information system, and "significant others" will be surveyed to get more outside input inot the formulation of objectives. MBO meets organizational needs for effective planning, management of resources and control, while at the same time maximizing staff input into the overall operation.

Goals↗

The Social Service Department Archives: Peking Union Medical College 1928-1951.

The case records in the Social Service Department Archives of the Peking Union Medical College not only provide information on medical practices in China between 1928 and 1951, but also a wealth of information on the social and economic conditions in China at that time, particularly for women and families. The records also provide information on the philanthropic work of the Rockefeller Foundation, which provided vast amounts of grant funds for the Peking Union Medical College. Research in the archives is limited, however, by the large number of files and the lack of finding aids, as well as the ever-changing attitude of the hospital administration toward researchers' use of the archives.

Archives↗

Local cooperation between a health centre and a social services department: seven years' experience.

For seven years a health centre and the local social services department have worked in close cooperation in a small immigrant town in Israel. A detailed analysis is provided of the content of this cooperation which included area teams, a health centre social worker, group work with patients, health-related community work, inter-agency meetings and directors' meetings. The process of learning how to work together is put in the context of the different needs and expectations of the two agencies and of the community. Our experience is discussed briefly in the light of broader theoretical considerations from the literature.

Aged↗

The Americans with Disabilities Act: a decision tree for social services administrators.

The 1990 Americans with Disabilities Act has had a profound influence on social workers and social services administrators in virtually all work settings. Because of the multiple elements of the act, however, assessing the validity of claims can be a somewhat arduous and complicated task. This article provides a "decision tree" for administrators to assist with the evaluation of claims. This decision tree allows people who are considering the validity of an ADA claim to break the decision-making process into discrete steps that can be considered separately and sequentially. These steps include employee and disability status, employer knowledge of the disability, employee qualification for the job, the provision of accommodations, the adverse actions that may be included in a claim, valid employer rationales for adverse action, and the procedural elements required for a successful ADA claim. Issues that are important in each step are discussed.

Administrative Personnel↗

Electronic referrals and data sharing: can it work for health care and social service providers?

The present system for referral of clients, particularly the elderly, to health care and social services providers is often fragmented, slowed by inaccurate or incomplete client information, and therefore less effective and perhaps more costly than it needs to be. A New York demonstration project is currently developing a computer-based information and referral system designed to streamline the referral process, provide client data to multiple agencies with only one admission interview, and offer instant access to selected agency data. Eighteen agencies are involved in the initial 2-year project; others will be invited to join once the system has been refined. Among the issues being addressed as the group creates the Community Information and Referral Access System (CIRAS) are client confidentiality, informed consent, participation guidelines, referral processes, and service definitions.

Computer Communication Networks↗