Role of responsibility and violated expectancy in the arousal of dissonance.
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Building upon suggestive earlier findings, the present study sought to test more informatively the notion that reminders of mortality can intensify efforts at dissonance reduction. Toward this end, an induced-compliance experiment was conducted in which participants were given high versus low choice to write a counterattitudinal statement regarding a boring topic under conditions of either mortality salience (MS) or uncertainty salience (control). It was predicted that although dissonance reduction (via attitude change) would be provoked in the control group, MS would significantly exacerbate this effect. These predictions were borne out empirically. The findings, obtained using the historically preeminent paradigm for assessing dissonance reduction, provide firm support for the notion that MS amplifies concerns with cognitive consistency.
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This study was an examination of the impact of negative affectivity on relationships between emotional dissonance, job satisfaction, and emotional exhaustion. Negative affectivity is the predisposition to view life in negative terms. Emotional dissonance originates from the conflict between expressed and experienced emotions. In organizations that require the expression of positive emotions, high negative affectivity individuals may experience conflict between expressed, positive emotions and felt, negative emotions. A moderator effect exists when high negative affectivity individuals experience greater job dissatisfaction and emotional exhaustion. Alternatively, negative affectivity may exert a confounding effect through its relationship to both emotional dissonance and its outcomes. Empirical tests showed that negative affectivity moderated the emotional dissonance-job satisfaction relationship and confounded the emotional dissonance-emotional exhaustion relationship.
The brain dead patient is a by-product of advances in biomedical technology and the findings of this study confirm the view in the literature that caring for the brain dead patient is an emotionally laden process. This personal distress is directly related to two sources of inconsistencies. First, the nurse may possess coexisting beliefs, perceptions, values, opinions, knowledge and actions which are discrepant. Second, the nurse's personal values, knowledge, and behaviours may be in direct opposition to those of her nursing and medical colleagues and those of the family. The presence of the subjective tension results in the use of distancing tactics and/or the designation of a third person as the target of nursing care in an effort to reduce the personal and interpersonal dissonance.