Bathroom blitz it!

Abstract

BACKGROUND: Staff development specialists are always looking for new and better ways to get the JCAHO message to their organization's staff. METHOD: The staff development department used a novel method, the Bathroom Blitz, to educate captive audiences, one-person-at-a-time, thereby using the common situation in an uncommon way. RESULTS: Twelve hundred employees had the opportunity to regularly become informed of JCAHO topics without having to leave the unit. CONCLUSION: The Bathroom Blitz approach was an effective tool for educating staff in preparation for the many "mock surveys" conducted prior to Joint Commission and the actual onsite JCAHO visit.