PubMed · 6914529
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J Hibbert, R Craven, J Balinski. 1981. Instant problem solving.. https://pubmed.ncbi.nlm.nih.gov/6914529/
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Improved models for quality management/quality improvement (QM/QI) activities must include a partnership with other disciplines and integration of functions and responsibilities. Current and projected changes in health care dictate the need to change policy, roles, behavior, standards, and patient care delivery systems to be more cost efficient. Nursing leaders must be proactive in this new arena to ensure the continued survival of nursing. The incorporation of the integrated partnership model into QM/QI activities provides methods to review issues at the most appropriate level to ensure speedy resolution.
Whatever your position in health care, persuading others is part of your role. For an administrator, convincing others is actually a common place occurrence throughout the workday and is not just reserved for major change. This article describes techniques in the art of persuasion including use of a triad, enthusiasm, specific examples, information, involving key staff, asking for a trial, discussing rather than writing, pointing out the advantages to the employee, and indicating that the idea is coming from administration.