PubMed · 3469118
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H Doherty. 1987. Exit interviews--an information source.. https://pubmed.ncbi.nlm.nih.gov/3469118/
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The four core skills--active listening, soliciting attribution, providing support, and establishing agreement--are at the heart of the model of co-participation between physician and patient. Used effectively, they provide a mutually satisfying environment in which psychosocial as well as biologic aspects of a problem can be explored in a humane, caring, and surprisingly efficient way.
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