PubMed · 16927589
Using reflection to resolve conflict.
Abstract
UNHEALTHY CONFLICT in health care settings creates stress for nurses. Unresolved conflict generates feelings of being overwhelmed or wamped." BY USING REFLECTION, it is possible to gain insight into underlying beliefs and behaviors concerning conflict. INSIGHT GAINED FROM REFLECTION can help nurses create a harmonious, advantaged environment, which supports them in their quest to provide high quality patient care.
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Barbara A Hocking. 2006. Using reflection to resolve conflict.. https://doi.org/10.1016/s0001-2092(06)60492-4
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