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PubMed · 16634448

Program helps to boost co-pay collections.

Abstract

Co-pays, when required, are collected at bedside during a visit by a facilitator. Patient phone surveys address staff care and compassion, responsiveness, communication, friendliness, and courtesy. Staff who meet pre-stated goals can increase compensation by as much as 6%.

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2006. Program helps to boost co-pay collections.. https://pubmed.ncbi.nlm.nih.gov/16634448/

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