PubMed · 15281728
System loop analysis eliminates phlebotomy lines.
Abstract
New process was in place, but lab had been left out of the loop. Interviewing phlebotomists uncovers defects in processes. At least 90% of patients now are seen within 20 minutes of appointment time.
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2004. System loop analysis eliminates phlebotomy lines.. https://pubmed.ncbi.nlm.nih.gov/15281728/
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