Automated charge processing streamlines data entry.

Abstract

A healthcare organization can significantly improve its billing office's performance by implementing an automated charge-processing system that integrates scanning technology with hospital and physician office billing systems. Such a system offers large healthcare organizations a means to eliminate costly and inefficient manual processing of paper charge sheets, thereby improving productivity and accuracy. An automated charge-processing system allows a billing department to automatically post, track, monitor, control, and reconcile all charges through a central database. To implement the system, a healthcare organization should assemble a project team composed of representatives from information services, the software supplier, and the organization's business offices. The team will be responsible for setting up the system; designing an easily scannable, standard charge form; establishing the rules the system will follow for posting charges; and designing billing office reports.