PubMed · 10569819
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T Dolan, J Hepner, B Powell. 1999. Is mentoring dead?. https://pubmed.ncbi.nlm.nih.gov/10569819/
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Middle managers will need to develop a wide range of previously uncalled-for skills to cope in the new NHS. These include analysing information, examining patient flows and making business cases for investment. As commissioners, managers will also require skills contract management, service-level agreements and dealing with the private sector.