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PubMed · 10537880

Practice management. Behind the lines.

Abstract

The introduction of nurse telephone triage for patients requesting same-day attention in a GP practice has reduced the number of appointments and home visits for these patients. Patients welcome the opportunity to speak to a health professional when they telephone. The practice has found the scheme a useful method of demand management and hopes to expand it.

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BibTeXRIS

M Vorster. 1999-05-20. Practice management. Behind the lines.. https://pubmed.ncbi.nlm.nih.gov/10537880/

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