Veterans Administration--VA Consumer Affairs Program. VA consumer program.

Abstract

The Veterans Administration Consumer Affairs Program addresses the ongoing Agency consumer activities and integrates the programs of the Departments of Medicine and Surgery, Veterans Benefits, and Memorial Affairs. The primary goal of this program is to ensure that veterans, their dependents, and their surviving beneficiaries have the opportunity to provide input to the decision making process. The program described complies with the requirements established by Executive Order 12160 on Federal Consumer Programs.