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PubMed · 10165940

Using partner hospitals in collaborative benchmarking..

M Robinson·J Compton
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Abstract

In May 1994 the Physiotherapy Department at John Hunter Hospital received a Commonwealth Best Practice in the Health Sector grant to design a critical pathway for the treatment of stroke. The implementation of the pathway at John Hunter Hospital and the introduction of the methodology to secondary sites (The Alfred Healthcare Group, Melbourne, and Royal Hobart & Repatriation General Hospitals, Hobart) resulted in the development of a Benchmarking Consortium. This paper will discuss the importance of benchmarking in understanding clinical processes, and the methodology employed to ensure that meaningful benchmarks were achieved.

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Ancillary Services, HospitalAustraliaCritical PathwaysDecision Making, OrganizationalGroup ProcessesInstitutional Management TeamsManagement Quality CirclesPhysical Therapy Department, HospitalTotal Quality ManagementJournal Article

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M Robinson, J Compton. 1997. Using partner hospitals in collaborative benchmarking... https://doi.org/10.1071/ah970122

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