Using computer systems to enhance case management.

J L Luque; M J Pereira; J D Brown

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PubMed · 10163105

Using computer systems to enhance case management.

J L Luque·M J Pereira·J D Brown

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Abstract

This article describes how an on-line computer system can enhance case management by improving communication within internal departments and adding consistency and objectivity to the referral process. At PacifiCare, the computer system has supported case management's efforts to provide members with cost-effective medical care and has improved satisfaction with the health plan.

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California Case Management Humans Information Systems Interdepartmental Relations Managed Care Programs Online Systems Referral and Consultation Triage Journal Article

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J L Luque, M J Pereira, J D Brown. 1996. Using computer systems to enhance case management.. https://pubmed.ncbi.nlm.nih.gov/10163105/

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