TY - RPRT TI - Developing and using a patient satisfaction survey: a case study. AU - K H Dansky AU - C J Colbert AU - P Irwin PY - 1996 DO - 10.1080/07448481.1996.9936867 UR - https://pubmed.ncbi.nlm.nih.gov/8908883/ ID - 8908883 ER -