@misc{indiciae8d3660c730fd,
  title = {Developing and using a patient satisfaction survey: a case study.},
  author = {K H Dansky and C J Colbert and P Irwin},
  year = {1996},
  doi = {10.1080/07448481.1996.9936867},
  url = {https://pubmed.ncbi.nlm.nih.gov/8908883/},
  note = {Source identifier: 8908883}
}