@misc{indiciae98099e54693b,
  title = {Optimizing performance through process improvement.},
  author = {P Keill and T Johnson},
  year = {1994},
  doi = {10.1097/00001786-199410000-00002},
  url = {https://pubmed.ncbi.nlm.nih.gov/7994066/},
  note = {Source identifier: 7994066}
}