@misc{indiciae3f07cb2094ec, title = {Client classification. A "needs" approach.}, author = {M A Hay and L M Nelson}, year = {1988}, doi = {10.3928/0279-3695-19881201-13}, url = {https://pubmed.ncbi.nlm.nih.gov/3236285/}, note = {Source identifier: 3236285} }