@misc{indiciaedc5ef04c1cbb,
  title = {Emotionally intelligent case managers make a difference.},
  author = {H A Tahan},
  doi = {10.1097/00129234-200007000-00006},
  url = {https://pubmed.ncbi.nlm.nih.gov/16397992/},
  note = {Source identifier: 16397992}
}