@misc{indiciae29e5ba622b1a,
  title = {Leading improvement.},
  author = {John Ovretveit},
  year = {2005},
  doi = {10.1108/14777260510629661},
  url = {https://pubmed.ncbi.nlm.nih.gov/16375065/},
  note = {Source identifier: 16375065}
}