TY  - RPRT
TI  - Work flow analysis: eliminating non-value-added work.
AU  - Terry Capuano
AU  - Joanna Bokovoy
AU  - Deborah Halkins
AU  - Kim Hitchings
PY  - 2004
DO  - 10.1097/00005110-200405000-00008
UR  - https://pubmed.ncbi.nlm.nih.gov/15167421/
ID  - 15167421
ER  -