@misc{indiciaed413e3b6b4fb,
  title = {Care to complain.},
  author = {B Dimond},
  doi = {10.7748/eldc.4.6.20.s38},
  url = {https://pubmed.ncbi.nlm.nih.gov/1476684/},
  note = {Source identifier: 1476684}
}