@misc{indiciae1c3fb0857799,
  title = {De-escalating workplace aggression.},
  author = {John C DelBel},
  year = {2003},
  doi = {10.1097/00006247-200309000-00012},
  url = {https://pubmed.ncbi.nlm.nih.gov/14501529/},
  note = {Source identifier: 14501529}
}