@misc{indiciae53d352a60dbd,
  title = {Using research to inform quality programmes.},
  author = {John Ovretveit and David Gustafson},
  year = {2003},
  doi = {10.1136/bmj.326.7392.759},
  url = {https://pubmed.ncbi.nlm.nih.gov/12676849/},
  note = {Source identifier: 12676849}
}