@misc{indiciae8307a5f6573b,
  title = {Quality beyond compliance.},
  author = {N Centanni and M Monroe and L White and R Larson},
  year = {1999},
  doi = {10.1080/105294100277705},
  url = {https://pubmed.ncbi.nlm.nih.gov/10707374/},
  note = {Source identifier: 10707374}
}