TY  - RPRT
TI  - Does your quality program make a statement?
AU  - P Swain
PY  - 1988
DO  - 10.1111/j.1945-1474.1988.tb00310.x
UR  - https://pubmed.ncbi.nlm.nih.gov/10291611/
ID  - 10291611
ER  -