@misc{indiciaea20b7f810a73,
  title = {Does your quality program make a statement?},
  author = {P Swain},
  year = {1988},
  doi = {10.1111/j.1945-1474.1988.tb00310.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/10291611/},
  note = {Source identifier: 10291611}
}