@misc{indiciae5fdf3254ae35,
  title = {Trust performance. Self examination.},
  author = {S Jackson and M Zairi and J Whymark and P Ahmed and M Cooke},
  year = {1997},
  url = {https://pubmed.ncbi.nlm.nih.gov/10168739/},
  note = {Source identifier: 10168739}
}