Biomedical subjects

Terry Ahmed

Publications and source records attributed to Terry Ahmed.

3 recordsLinked to original sources

PubMed2007

Serving our colleagues: reference and history of medicine services from the National Library of Medicine.

Most biomedical librarians are frequent users of the major online services provided by the National Library of Medicine (NLM), part of the National Institutes of Health in Bethesda, Maryland. These services include MEDLINE/PubMed, MedlinePlus, ClinicalTrials.gov, PubMed Central, document delivery, and other key biomedical resources. This article highlights less well-known services from reference, to historical information, to training and other services which librarians may not be aware the NLM offers to them. NLM encourages librarians to consider that NLM's unique and unsurpassed collection can help when local resources may be too limited to serve the needs of their patrons. doi:10.1300/J115v26n01_07.

Databases, Bibliographic↗

PubMed2004

Using an automated knowledge agent for reference and customer service.

Explore the source record for details and available documents.

Computer Simulation↗

PubMed2003

Implementation and evaluation of an virtual intelligent agent.

Reference librarians at the National Library of Medicine answer over 100,000 client questions annually. Although many answers are the NLM Web, clients may have difficulty finding them. Using intelligent virtual agent software, the NLM launched Cosmo, the Customer Service Owl (http://wwwns.nlm.nih.gov/). Cosmo uses natural language pattern matching to answer common questions. Early evaluation shows Cosmo can answer 25% of questions asked, but some users mistake the service for chat reference or a search engine.

Artificial Intelligence↗