RCM stewards: unsung champions who make the difference.
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Biomedical subjects
Publications and source records attributed to Suzanne Tyler.
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Explore the source record for details and available documents.
Explore the source record for details and available documents.
A joint project involving a community health council, primary care trust and GPs identified more than 100 people keen to become involved in local services. The venture has led to a shadow patients' forum being set up. GPs and practice managers have proved important in involving the local population.
OBJECTIVE: To compare the extent to which women in three European countries were able to exert influence over the organization and delivery of maternity policy and the factors likely to determine their success. DESIGN: Semi-structured interviews used to collect data, which was analysed in a framework that emphasized the importance of contextual environment. SETTING AND PARTICIPANTS: Representatives of 19 lay maternity user organizations in England, the Netherlands and Germany interviewed during 1996 and 1997. VARIABLES STUDIED: Each interviewee was asked to provide details of their aims and objectives, activities and networks and perception of success. Four areas of contextual environment were used to account for variations. MAIN OUTCOME MEASURE: Self-reported accounts of success in influencing policy agenda, credibility with opinion formers, campaigning activities and political networking were compared between and across countries. RESULTS: Marked differences between both the aspirations and the achievements of groups in the three countries. CONCLUSIONS: Understanding the differences between countries in relation to user involvement entails locating research within the social, political and cultural context of health-care, consumerism and citizen participation.