Biomedical subjects
Publications and source records attributed to Robert N Lussier.
Uncivil behavior in the laboratory can be crippling, damaging the morale of the department and overall attitude of employees. In this article, the author looks at data that indicates the importance of curtailing incivility as soon as possible and offers suggested ways for managers to deal with uncivil behavior.
Can you walk into a room full of strangers and chat easily, get to know people, and let them get to know you? Networking is not just a job search strategy; it is a critical professional career development enrichment strategy that can help you build your knowledge and expertise. When you need help, do you have a network of available people or do you know how to develop a network to assist you? Networking sounds easy and we tend to think it should come naturally. However, networking is a learned skill that just about everyone struggles with at some time or another (1). This article provides a how- to network process, summarized in Table 1, that will enhance your career development.
Have you tried to measure your laboratory's performance lately? Do you measure and assess financial results, customer satisfaction, internal process efficiency, and learning and growth? If any of these metrics are missing from your performance measurement system, you are not using the latest management tool that is sweeping the health-care industry--the balanced scorecard (BSC). This article begins with a discussion of the BSC and why you should use it in your laboratory, followed by SWOT analysis to assess the strengths, weaknesses, opportunities, and threats (SWOT) a BSC offers your laboratory. A laboratory case study is then presented to assist you in developing and using a BSC in your laboratory.
Human resources managers have reported increased violence (1) stating it can happen anywhere (2). One million workers are assaulted each year (3), and in some years more than 1,000 workers have been killed (4). Almost 25% of workplace violence incidences occur in the health-care industry (5). Women commit nearly one fourth of all threats or attacks (6). Have you ever gotten angry at work? Have you ever had to deal with an angry patient or coworker? Has there been any violence where you work? The key to preventing workplace violence is to deal with anger and recognize and handle suspicious behavior before it turns violent.