Biomedical subjects
R V Agoglia
Publications and source records attributed to R V Agoglia.
Customer service excellence: do or die.
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Managed care's expectations: final results from a national study.
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Collaborating to compete: a national study of horizontal networks.
Horizontal networks offer providers challenges as well as options. To help providers explore the idea of joining a network, a national study presents the experiences of successful and unsuccessful home care networks.
What home care executives should know about managed care organizations: preliminary results from a national study.
An industry survey explored the growing relationship home care has with managed care by asking managed care organizations (MCOs) what they know about home care, what they want from home care, and what they expect from home care agencies. The preliminary results here should help home care providers develop a working partnership with MCOs that will be successful now and in the future.