Biomedical subjects

R A Fazzi

Publications and source records attributed to R A Fazzi.

21 records · Page 2Linked to original sources

PubMed1995

What home care executives should know about managed care organizations: preliminary results from a national study.

An industry survey explored the growing relationship home care has with managed care by asking managed care organizations (MCOs) what they know about home care, what they want from home care, and what they expect from home care agencies. The preliminary results here should help home care providers develop a working partnership with MCOs that will be successful now and in the future.

Attitude of Health Personnel↗

PubMed1993

The competitive edge of dynamic marketing.

Home care is becoming a more and more competitive field. The key to success in competition is differentiating yourself from the competitors. And the key to that is exceptional customer service--going above and beyond what your customer expects.

Community Health Nursing↗

PubMed1991

Exceptional services, exceptional caring.

Responding professionally and compassionately to the health care needs of clients has always been the number-one priority of home care agencies. Recently, however, agencies have become aware of the significant implications that customer service has on the financial future of their organizations.

Attitude of Health Personnel↗