Biomedical subjects
Publications and source records attributed to M V Potekhina.
The findings of investigating the possibilities of managing the quality of health care delivery in an urban polyclinic are provided on the basis of studying the patient's satisfaction of the care delivered. The materials are addressed to physicians and senior staff of urban polyclinics.
The article provides a description of a new statistical information supply of a polyclinic based on a special registration form--"An ambulatory patient coupon". The peculiarities and advantages of this document are demonstrated, some findings are provided.
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Experience gained in the hygienic training of those who are engaged at public catering enterprises and grocery stores in different regions of the Russian Federation is presented. Hygienic training courses have been set up in the State Sanitary and Epidemiological Surveillance centers. Programs for training workers at public catering enterprises and grocery stores have been approved by the board and the Russian Federation State Sanitary and Epidemiological Surveillance Committee and the Trade Committee of the Russian Federation.