Biomedical subjects
Publications and source records attributed to J Howells-Johnson.
The Health and Safety Executive includes verbal abuse in its definition of work-related violence (HSE 1997). Verbal abuse is 'any remark made to or about a client which may reasonably be perceived to be demeaning, disrespectful, humiliating, intimidating, racist, sexist, homophobic, ageist or blasphemous'. Examples include making sarcastic remarks, using a condescending tone of voice or using excessive and unwanted familiarity (UKCC 1999).
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The inescapable nature of stress and its effects both positive and negative are thoroughly examined in this article by Jan Howells-Johnson. Major theories of stress, physiological and psychological effects, as well as coping mechanisms and benefits are all included. Working through the activities gives the reader an opportunity to examine stress in a very personal way, by reflecting on and relating to their own experiences of it. As stress is never going to go away, knowledge gained from this extensive work may prove the pathway to effective self help or a more cheerful acceptance of what cannot be changed.
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