Primary care trusts. Cut to the quick.
A change management programme set up by a primary care trust has resulted in most of its general practices offering patients appointments within 24 hours. A range of outreach clinics in general practices have increased outpatient capacity and achieved high attendance rates. All practices receive information on their referral rates. The PCT has used a private hospital for patients waiting more than 13 weeks for orthopaedic operations.
Benchmarking↗