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Biomedical subjects

F Westwood

Publications and source records attributed to F Westwood.

8 recordsLinked to original sources
PubMed2001

Professional vs commercial. Can they be reconciled?

This is the first in a series of articles looking at the challenges facing everyone who works in healthcare, whether in the public or private sector. In this article, Fiona Westwood addresses the question: Professional vs Commercial: can they be reconciled? Other questions that will be discussed over the coming months are: What is effective management? What forms of leadership and communication really work? Are we truly patient-focussed? How well do we use our resources? And, is it possible to manage professionals?

Economic Competition↗
PubMed2001

Effective management. What is it?

The first article in this series looked at the importance of reconciling the professional and commercial aspects of our organisations. We found that it is important to develop a better understanding of both by working together to share information and expertise. In this article we will consider what management means in practice and how we can help or hinder its effectiveness.

Humans↗
PubMed2001

Leadership and communication. What really works?

In her previous article, Fiona Westwood looked at effective management and what this means in practice in our organisations. This article develops these themes by considering the role of leadership and the importance of open and honest communications.

Communication↗
PubMed2001

Are we truly patient focussed?

The end user of all healthcare activity is the patient. But how do we know whether we are providing a good service? Do we take time to listen to our patients, or do we simply hide behind our professional title and pass the buck to someone else? In this, the fourth article of our series, Fiona Westwood asks some challenging questions. The answers may indicate that some changes need to be made.

Communication↗
PubMed2001

How well do we use our resources?

We have already considered that the resources we have to work with in our organisations are not infinite. The most valuable of these are our people and our time. In addition, some patient work is not 'cost effective'. As technology and treatment options become more and more sophisticated, our overall fixed and variable costs can increase alarmingly. In this fifth article in the series, Fiona Westwood says we need, therefore, to look at all of our resources to maximise the value that they can bring.

Financial Management, Hospital↗
PubMed2001

Handling conflict.

Explore the source record for details and available documents.

Conflict, Psychological↗
PubMed2001

Doing deals.

In the previous two articles in this series, Fiona Westwood looked at the importance of managing conflict positively and influencing people without the use of direct authority. We now move on to the next management tool--the ability to 'do deals' with people.

Adaptation, Psychological↗